Sew Vac Direct
27 years in business700 S Bryan Ave
Bryan, TX 77803-3969
- (979) 431-0893
Additional Phone Numbers
- (877) 530-6592
Additional Email Addresses
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BBB File Opened: 08/16/2002
Business Started: 11/01/1989
Business Started Locally: 11/01/1989
Business Incorporated: 01/11/1989 in TX
Type of EntityCorporation
- Mr. Doug Carpenter, President
- Mr. Alan Barczynski
- Sewing Machines - Dealers
- Sewing Machines - Supplies & Parts
Products & Servicessewing machines, sewing furniture, sewing accessories
Alternate Business Names
- Dual Sew Sewing Machine Company
- Texas Sew Wares, Inc.
- Sew N Vac Direct
- My Sewing Supply
- SEW VAC CITY, INC.
Methods of Payment
Mastercard, Visa, Discover, American Express, Pay Pal
Refund & Exchange Policy:30-Day Money Back Guarantee*
If for any reason your purchase does not fulfill your needs, you can return it within 30 days from receipt of the product. Simply call 800-229-8889 for a Return Authorization number.
Shipping is non-refundable, and items purchased originally with Free Shipping will have standard ground shipping fees deducted from the refund. Provided that your purchase is repacked according to factory standards and without excess wear, there will be no restocking fee. All Reliable, Quilter's Cruise Control and Grace products are shipped directly back to the manufacturer and have a 25% restocking fee. PGM Dress Forms have a restocking fee of 15% if returned to the manufacturer within 8 to 14 days of purchase, and no restocking fee if returned within 7 days of purchase. (These are the manufacturers' policies.)
*The 30-Day Return Policy applies to all items on this website except the following non-returnable products:
Industrial sewing products
Items without original packaging
Sewing cabinets, tables, chairs and inserts
Sew Steady brand products
Software (unless unopened)
Vacuum cleaners (unless unopened)
Repair parts including bobbin cases, needle plates, and foot controls, unless unused and still brand new
Household sewing machines and household vacuums are not intended for commercial use. Any commercial use of a home sewing machine or vacuum will void all warranties and the 30-Day Return Policy
BBB Reason for Ratings
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
Out of Business
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
Misuse of Better Business Bureau Name/Logo
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.