The College of Health Care Professions
29 years in business4738 NW Loop 410
San Antonio, TX 78229-5128
- (210) 298-9994
- (512) 892-6643
Additional Phone Numbers
- (210) 298-3626
- (512) 892-2835
- (817) 632-5900
Additional Email Addresses
- Mr. Dan Dominisac, Campus President
- Mr. David Beckford, President
- Mr. Omar D Jackson, Community Development Liaison
- Schools - Business & Vocational
Products & ServicesAllied Health Certifications and Degrees
Alternate Business Names
- Empowerment Schools - Healthcare, Limited
- College of Health Care Professions
Refund & Exchange Policy:
Texas Workforce Commission Cancellation and Refund Policy
Cancellation Policy A full refund will be made to any student who cancels the enrollment contract within 72 hours (until midnight of the third day excluding Saturdays, Sundays, and legal holidays) after the enrollment contract is signed or within the student’s first three scheduled class days, except that the school may retain no more than $100 in administrative fees charged, as well as items of extra expense that are necessary for the portion of the program attended and stated separately on the enrollment agreement. (Does not apply to Seminars). Refund Policy Refunds calculations and any resulting refunds will be performed for withdrawn students in accordance with the following State of Texas statutory guidelines:
1. Refund computations will be based on scheduled clock hours of class attendance through the last date of attendance. Leaves of absence, suspensions, and school holidays will not be counted as part of the scheduled class attendance.
2. The effective date of termination for refund purposes will be the earliest of the following:
(a) The last day of attendance, if the student is terminated by the school;
(b) The date of receipt of written notice from the student; or
(c) Ten school days following the last date of attendance.
3. If tuition and fees are collected in advance of entrance, and if after expiration of the 72 hour cancellation privilege the student does not enter school, not more than $100 in nonrefundable administrative fees shall be retained by the school for the entire residence program or synchronous distance education course.
4. If a student enters a residence or synchronous distance education program and withdraws or is otherwise terminated after the cancellation period, the college may retain not more than $100 in nonrefundable administrative fees for the entire program. The minimum refund of the remaining tuition and fees will be the pro rata portion of tuition, fees, and other charges that the number of hours remaining in the portion of the course or program for which the student has been charged after the effective date of termination bears to the total number of hours in the portion of the course or Page 15 of 135
program for which the student has been charged, except that a student may not collect a refund if the student has completed 75 percent or more of the total number of hours in the portion of the program for which the student has been charged on the effective date of termination. More simply, the refund is based on the precise number of clock hours the student has paid for, but not yet used, at the point of termination, up to the 75% completion mark of the semester/payment period or program, after which no refund is due.
For programs of one academic year (900 clock hours) or less, the pro rata portion of full program tuition for the hours scheduled through the last day of attendance shall be retained by the school. Any funds collected that exceed the pro-rata portion of tuition earned at or below the 75% mark shall be refunded.
For programs greater than an academic year (900 clock hours), the pro rata portion of tuition for the hours scheduled through the last day of attendance for the semester and/or payment period from which the student withdrew shall be retained by the college, as well as the full amount of tuition earned for any previous semester(s) and/or payment period(s) attempted by the student for that program. No refunds shall be made for the term or payment period from which the student withdrew if the student completed more than 75% of the term or payment period.
5. Refunds for books, tools, or other supplies (if these costs, if applicable, are not included in the tuition cost) shall be handled separately from refund of tuition and other academic fees. The student will not be required to purchase instructional supplies, books, and tools (unless these costs are included in the tuition cost) until such time as these materials are required. Once these materials are required and distributed to the student, no refund will be made.
6. A student who withdraws for a reason unrelated to the student’s academic status after the 75 percent completion mark of the semester and/or payment period or program and requests a grade at the time of withdrawal shall be given a grade of "incomplete" and permitted to re-enroll in the program during the 12-month period following the date the student withdrew without payment of additional tuition (except any previously unpaid balance) for that program or semester/payment period from which the student withdrew.
7. A full refund of all tuition and fees is due and refundable in each of the following cases:
(a) An enrollee is not accepted by the school;
(b) If the course of instruction is discontinued by the school and this prevents the student from completing the course; or
(c) If the student's enrollment was procured as a result of any misrepresentation in advertising, promotional materials of the school, or representations by the owner or representatives of the school. A full or partial refund may also be due in other circumstances of program deficiencies or violations of requirements for Career Schools and Colleges. Refund Policy for Students Called to Active Military Service A student of the college who withdraws from the college as a result of the student being called to active duty in a military service of the United States or the Texas National Guard may elect one of the following options for each program in which the student is enrolled:
(a) If tuition and fees are collected in advance of the withdrawal, a pro rata refund of any tuition, fees, or other charges paid by the student for the program, semester, or payment period from which the student withdrew and a cancellation of any unpaid tuition, fees, or other charges owed by the student for the portion of the semester, payment period, or program the student does not complete following withdrawal;
(b) A grade of incomplete with the designation "withdrawn-military" for the courses in the program, other than courses for which the student has previously received a grade on the student's transcript, and the right to re-enroll in the program, or a substantially equivalent program if that program is no longer available, not later than the first anniversary of the date the student is discharged from active military duty without payment of additional tuition, fees, or other charges for the program other than any previously unpaid balance of the original tuition, fees, and charges for books for the program; or
(c) The assignment of an appropriate final grade or credit for the courses in the program, but only if the instructor or instructors of the program determine that the student has:
1. Satisfactorily completed at least 90 percent of the required coursework for the program; and
2. Demonstrated sufficient mastery of the program material to receive credit for completing the program.
The payment of refunds will be totally completed such that the refund instrument has been negotiated or credited into the proper account(s), within 60 days after the effective date of termination. Page 16 of 135
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Treatment of Title IV Funds When a Student Withdraws
Federal law specifies how the college must determine the amount of Title IV program assistance you earn if you withdraw from school. The Title IV programs that are covered by this law are: Federal Pell Grants, Federal Direct Student, and Parent Loans.
Under the Return of Title IV requirements, a statutory schedule is used to determine the amount of Title IV funds a student has earned on a payment period or semester basis, as of the student’s last day of attendance. Percentages of Title IV assistance is earned for the semester hour program (all programs except the x-ray technologist, Vocational Nursing, and Massage Therapy programs) are based on the percentage of calendar days completed (and scheduled) in the payment period or semester from which the student withdrew through the students last day of attendance (LDA). For clock hour programs (X-ray Technologist, Massage Therapy, and Vocational Nursing programs), the percentage of Title IV earned is based on the scheduled hours of attendance through the student’s LDA in semester or payment period from which the student withdrew. For example, if you completed 30% of the calendar days or scheduled clock hours in your payment period or semester, you earned 30% of the assistance you were originally scheduled to receive. Once you have completed more than 60% of the payment period or semester from which you withdrew, you earn all the assistance that you were scheduled to receive for that period.
For Pell recipients enrolled in modular/term/credit hour based programs, Pell grants must be recalculated based upon any reduced enrollment status due to withdrawal or non-attendance in a class, prior to performing return of Title IV calculations. That is to say, if a student did not begin/attend all of the classes scheduled in the semester or payment period from which he/she withdrew, then only the reduced amount of Pell based on the new enrollment status at withdrawal/dismissal will be used in the return calculations. The amount of Pell overpaid based on the enrollment status anticipated at the beginning of the semester or payment period will be automatically returned.
If you received (or the college or parent received on your behalf) less assistance than the amount that you earned, you may be able to receive those additional funds directly and/or cover part or all of any balance due to the college upon withdrawal. If you received more assistance than you earned, the excess funds must be returned by the college and/or you.
If you did not receive all the funds that you earned, you may be due a post-withdrawal disbursement. If the post-withdrawal disbursement includes loan funds, you may choose to decline the loan funds so that you don’t incur additional debt. The college may automatically use all or a portion of your post-withdrawal disbursement (including loan funds, if you accept them) for tuition and fees, as contracted with the college. It may be in your best interest to allow the college to keep the Direct Loan funds to reduce your debt to us. If you are due a post-withdrawal disbursement of Pell grant funds not needed to cover tuition and fees, the college will forward those funds directly to you.
There are some types of Title IV funds that you were scheduled to receive that you cannot earn once you withdraw because of other eligibility requirements. For example, if you are a first-time, first-year undergraduate student, and you have not completed the first 30 days of your program or achieved at least a half time enrollment status (for all students enrolled in modular based, credit hour or term based, credit hour programs) before you withdraw, you will not earn any Direct Loan Funds that you would have received had you remained enrolled past the 30th day and achieved a minimum enrollment status of half-time. Also, when you withdraw from school, you cannot earn any portion of a second or subsequent disbursement of a Direct Loan.
If you, the college, or your parent receives on your behalf excess Title IV program funds that must be returned, the college must return a portion of the excess equal to the lesser of:
1. Your institutional charges multiplied by the unearned percentage of your funds, or
2. The entire amount of excess funds.
The college must return this amount even if it didn’t keep this amount of your Title IV program funds.
All Title IV funds required to be returned by the college under the return of Title IV requirements will be returned to the United States Department of Education within 45 days of the date of determination (effective date) that the student withdrew.
If the college is not required to return all of the excess funds, you must return the remaining amount. Any loan funds that you must return, you (or your parent for a PLUS Loan) repay in accordance with the terms of the Direct Loan promissory note. That is, you make scheduled payments to the holder of the loan over a period of time.
Any amount of unearned grant funds that you must return is called an overpayment. The amount of the grant overpayment that you must repay is half of the unearned amount. You must pay the overpayment in full to the college or make arrangements with the Department of Education to return the unearned grant funds. Page 17 of 135
The requirements for Title IV program funds when you withdraw are separate from the Texas Workforce Commission refund policy the college follows (see "Texas Workforce Commission Refund Policy and Methodology"). Therefore, in some cases, you will have a balance due to the college to cover unpaid institutional charges. The college will charge you for any Title IV program funds the college was required to return that would have covered direct educational costs contracted with the college (tuition, fees, etc.), had you not withdrawn or been withdrawn from college. The requirements and procedures for officially withdrawing from the college can be found in this catalog. Return/Refund Priorities: Any refunds/returns due to or on behalf of the student will be refunded to the following programs/sources in the following order:
1. Unsubsidized Federal Direct Student Loan. 5. Other Student Financial Aid Programs.
2. Subsidized Federal Direct Student Loan. 6. Other federal, state, private, or institutional sources of aid.
3. Federal Direct Plus Loan. 7. The student.
4. Federal Pell Grant.
Examples of common refund situations/comparisons are available through the financial aid office.
If you have any questions about your Title IV program funds, you may call the Federal Student Aid Information Center at 1-800-4-FEDAID (1-800-433-3243). TTY users may call 1-800-730-8913. Information is also available on student aid on the Web at www.studentaid.ed.gov. Refund Policy and Information for Students Receiving Veterans Education Benefits It is understood and agreed that the following refund policy will be applied to veterans and other eligible persons:
In the event the veteran or other eligible person fails to enter the course, or withdraws, or is discontinued there from at any time prior to completion of the approved program length for VA students, the amount charged to the student for tuition, fees, and other charges for the completed portion of the course shall not exceed $100.00 (only if a registration fee is charged) plus the approximate pro rata portion of the total charges for tuition, fees, and other charges that the length of the completed portion of the course bears to its total length. The completed portion is the total number of days the student was scheduled to attend (from first to last date of attendance) multiplied by the scheduled hours of attendance per day.
The College of Health Care Professions (CHCP) is dedicated to providing quality training to individuals interested in the allied health care fields.
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