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Find a Location

ActiveProspect Inc has 1 locations, listed below.

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    Business ProfileforActiveProspect Inc

    Sales Lead Generation
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/2012

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    4009 Marathon Blvd, Austin, TX 78756-3717
    BBB File Opened:
    4/26/2012
    Years in Business:
    19
    Business Started:
    5/21/2004
    Business Started Locally:
    7/8/2005
    Business Incorporated:
    5/21/2004
    Accredited Since:
    5/1/2012
    Type of Entity:
    Corporation
    Business Management
    • Mr. Steven M. Rafferty, President
    Contact Information

    Principal

    • Mr. Steven M. Rafferty, President

    Customer Contact

    • Mr. Steven M. Rafferty, President

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/10/2022

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    I signed up for a free 14-day trial of the Leadsbridge web app, which is offered by ActiveProspect, Inc.The Leadsbridge web app web is meant to link CRM systems with advertising platforms such as ***************** etc.I signed up for a trial of the Hero plan on this page, https://leadsbridge.com/pricing/, and submitted my credit card details to start the trial.However, as soon as I started experimenting with the service, I ran into functional limitations. As a result, the Leadsbridge web app prompted me to upgrade to the next higher level of service, i.e., the Guru plan. It asserted that the trial would remain free for 14 days with this upgrade.Despite this assertion, within minutes of starting the trial, my credit card was charged $139, and I received a receipt (see attachment). I immediately reached out to the Leadsbridge customer service to report this erroneous charge and request a refund. Despite several attempts to explain what happened, the Leadsbridge customer service insists that this charge is correct and refuses to issue a refund,
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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