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          Find a Location

          Central Texas Refuse has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Central Texas Refuse

              PO Box 18685 Austin, TX 78760-8685

              BBB Accredited Business

            • Central Texas Refuse

              9316 FM 812 Austin, TX 78719-3010

              BBB Accredited Business

            Business ProfileCentral Texas Refuse

            Garbage Removal
            Multi Location Business
            BBB accredited business

            Contact Information

            PO Box 18685

            Austin, TX 78760-8685

            Visit Website
            (512) 243-2833

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            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/17/2019

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Central Texas Refuse has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Central Texas Refuse

                PO Box 18685 Austin, TX 78760-8685

                BBB Accredited Business

              • Central Texas Refuse

                9316 FM 812 Austin, TX 78719-3010

                BBB Accredited Business
              Location of This Business
              PO Box 18685, Austin, TX 78760-8685
              BBB File Opened:
              4/17/2003
              Years in Business:
              43
              Business Started:
              3/19/1981
              Business Started Locally:
              3/19/1981
              Business Incorporated:
              3/19/1981
              Accredited Since:
              9/17/2019
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Central Texas Refuse Inc
              Business Management
              • Mr. Ben Bracher, Sales Director
              Contact Information

              Principal

              • Mr. Ben Bracher, Sales Director

              Customer Contact

              • Mr. Ben Bracher, Sales Director
              Additional Contact Information

              Fax Numbers

              • (512) 243-2283
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/08/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I had forgotten to pay my bill in October, you have to pay quarterly. I received no phone calls, I received no emails and I received no mailing about me being 30 days or 60 days delinquent. I came home on Jan 4, **** and my trash cans were gone and the letter uploaded in attachments was in my mailbox stating I was 90 days past due. I immediately called CTR and they told me they closed my account for non-payment. They then advised me I had to pay an $100 deposit to have my account re-opened and trash cans delivered back. I received no notice of a cancellation of my service. The letter does not mention anywhere about cancelling my service. Also note that CTR purchased **'s Waste on May ******, who was my previous waste provider.
              Read More
              Read 1 More Complaints

              Customer Reviews

              5 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Richard C

              02/14/2024

              My scheduled day for pickup is Friday. They picked up my trash but not recycle. I left message with answering service on Saturday and was told I'd receive callback, which I didn't. Monday I called and was told they would pick it up on Tuesday which they didn't but I did receive callback from my Saturday message. I was told I'd receive a call with ETA for pickup which I didn't. Wednesday I called again and was told they would be there before 7 PM. It's now 10:30 and still no show. One of the most unprofessional businesses I've ever dealt with. Lot of promises but no action. Wish I had a choice of service but my HOA chose this one. Never had this problem with the old service.
              Read 4 More Customer Reviews

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