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Find a Location

Emergency AC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Emergency AC

      4204 Garland Dr Fort Worth, TX 76117-1707

      BBB Accredited Business
    • Emergency AC

      171 Preslar Cir Austin, TX 78736-7732

      BBB Accredited Business

    Business ProfileforEmergency AC

    Residential Air Conditioning Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/16/2019

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    With over 30 years in business, our team is proud to offer true emergency repair services, the installation of new air conditioners and heaters, HVAC maintenance and plumbing services to all of the areas surrounding and including Dallas, Fort Worth, Houston Austin, and San Antonio Texas.


    Products & Services

    Residential & Commercial HVAC Serivces

    Business Details

    This is a multi-location business.

    Find a Location

    Emergency AC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Emergency AC

        4204 Garland Dr Fort Worth, TX 76117-1707

        BBB Accredited Business
      • Emergency AC

        171 Preslar Cir Austin, TX 78736-7732

        BBB Accredited Business
      Location of This Business
      4204 Garland Dr, Fort Worth, TX 76117-1707
      BBB File Opened:
      7/28/2017
      Years in Business:
      10
      Business Started:
      5/9/2013
      Business Started Locally:
      5/9/2013
      Accredited Since:
      7/16/2019
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Sole Proprietorship
      Hours of Operation

      Primary

      M:
      7:30 AM - 8:00 PM
      T:
      7:30 AM - 8:00 PM
      W:
      7:30 AM - 8:00 PM
      Th:
      7:30 AM - 8:00 PM
      F:
      7:30 AM - 8:00 PM
      Sa:
      7:30 AM - 8:00 PM
      Su:
      7:30 AM - 8:00 PM
      Business Management
      • Mr. Sunny Roberts, Owner
      Contact Information

      Principal

      • Mr. Sunny Roberts, Owner

      Customer Contact

      • Mr. Sunny Roberts, Owner
      Additional Contact Information

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/27/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      This company wrongly sold us a mini split system we didn't need that has had continuous problems ever since install. They replaced an 18 month old system saying it was un-repairable only to install another system that has had nothing but issues. We have had several service calls with no resolution. One of their guys damaged the system causing a small freon leak. We have been paying for them to keep topping off the system ever since that issue. We've been the entire winter with no heat. No calls to check on us or to offer a heater. My wife is disabled and this has been a very big inconvenience. They've admitted to dropping the ball yet they don't follow up with us at all. I haven't heard from them in two months and I was the one who called them two months ago. This has been over two years of a bad relationship. We are very disappointed.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Robert C

      5 stars

      06/28/2022

      Very professional install. Not only was the work top notch, it was also completed when I was told it would be. Emergency AC was the best quote out of 8 other HVAC companies I received quotes from! I would definitely recommend them to everyone.

      Local BBB

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