Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Texas Concept has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTexas Concept

    Construction Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    FLOORING WINDOWS SIDING EXTERIOR AND INTERIOR PAINT BATHROOM AND KITCHEN REMODELING PATIO COVER DECKS

    Business Details

    Location of This Business
    7007 Bandera Rd Ste 16, San Antonio, TX 78238-1265
    BBB File Opened:
    2/25/2014
    Years in Business:
    16
    Business Started:
    9/13/2007
    Type of Entity:
    Corporation
    Alternate Business Name
    • Texas Concept Remodeling
    Business Management
    • Mr. Roy Prince, Owner
    Contact Information

    Principal

    • Mr. Roy Prince, Owner

    Customer Contact

    • Mr. Roy Prince, Owner

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/14/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    The business responded to the BBB inquiry and shows on the report that another crew will be sent back. That was on Jan 4, 2023. I spoke to the owner who confirmed to me that he would send another crew back out. It is now February 12, more than thirty-days later and the work is has not resumed. My suggestion to any customers who agrees to have this company do work should not pay the full amount of the job unless and until the job is completely finished. For now, my experience has been Greater Texas Concept, LLC or Texas Concept Remodeling Improvement will verbally commit to living up to the terms of their Retail Sales Agreement/Job Specifications, but has not actually completed the job. Buyer Beware. By the way, their Sales Agreement carries the BBB LOGO, which gave me some assurance this was a Company in good standing with the BBB. But now I see it has a BBB rating of A+ and 1/5 from 4 customer reviews. Not an enviable record. Wish I had been more careful.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rhenita C

    1 star

    10/25/2022

    After reading previous reviews about this company, it is obvious facts that most of the customers are having the same issues with bathroom/shower remodeling. The showers are not installed properly and to get a call back from this company after leaving messages on voicemail is not lucrative. Everybody cant be lying. The owner needs to own up to the bad workmanship that is done by the guys he is hiring and replace those workers for people that know what they are doing. You will always complaints and a bad representation to go along with it.

    Texas Concept Response

    10/26/2022

    Unfortunately your warranty has expired. We did your project in 2018. We dont know what happened since then but we do qualify work.

    Local BBB

    BBB serving the Heart of Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.