This Business Is Not BBB Accredited

NetSpend Corporation

NetSpend Corporation

(866) 387-7363

NetSpend Corporation

18 years in business
PO Box 2136
Austin, TX 78768-2136
Additional Phone Numbers
  • (866) 226-1551
  • (877) 562-2235
  • (877) 266-9562
  • (866) 753-6324
  • (866) 753-6440
  • (877) 402-5823
  • (877) 814-7679
  • (855) 627-4657
  • (888) 414-8885
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 06/13/2002
Business Started: 02/22/1999
Business Started Locally: 02/22/1999
Business Incorporated: 01/01/1999 in TX
Type of Entity
Business Management
  • Principal: Mr. Chuck Harris, President
  • Ms. Lisa Henken, Vice President Customer Experience
  • Mr. Roger Kidwell, Senior Vice President of Operations
Contact Information
  • Principal: Mr. Chuck Harris, President
  • Ms. Lisa Henken, Vice President Customer Experience
  • Mr. Roger Kidwell, Senior Vice President of Operations
Business Category
  • Prepaid Debit/Credit Cards
Products & Services
NetSpend Prepaid Debit MasterCard, NetSpend Prepaid Visa Debit Card, Control Prepaid Debit MasterCard
Alternate Business Names
  • Total System Services Inc


Government Action

The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary o... Read More

Pattern of Complaint

Based on BBB files, NetSpend Corporation has a pattern of disputes alleging unauthorized charges on consumer prepaid debit cards not being refunded. Specifically, co... Read More


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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
BBB does not have sufficient information to issue a rating on this business.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

NetSpend Corporation


NetSpend Corporation

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