Customer ReviewsforRick's Plumbing Services

Seniors Beware! This company showed up to my Mom's house and had her sign work orders for over $3000 worth of work. The work seemed to be quality but the charges excessive and they hard sell a Preventative Maintenance agreement for $129 per year that results in money for nothing. The estimate was made for the work and agreed to by her and the final **** was much more. They even charged her for another Maint. Agrmt for $129 when she still had one that didn't expired until 8/22. They are difficult to deal with if it's their fault but apparently are even tougher to get money back from. I take care of all my Mom's business and they caught her in a weak moment in order to line their pockets. I consider that to be the lowest thing a company can do is take money from an older person who is confused and being taken advantage of. Please be very suspicious of any dealings with this company and these people.

****************. This review is so bogus! Just FYI we have done work at your mothers house many other times and she has been exceptionally happy with us each and every time and I have never dealt with you on her behalf on any of these accounts. Including this time. Your mother does not give off any type of vibe that she is elderly and incompetent to make her own decisions with her plumbing work and her money. So your comment that we took advantage of her in a moment of weakness is ruled out. We treated your mother as we would any of our customers and we do not have an increased price for the elderly as you think. I understand your frustration that you didnt have total control of this situation but I feel like I did my best to satisfy you. Ive talked to you multiple times and explained each of your questions. I sent a manager out to meet with you and to go over the work that was done. The only thing I lacked was to get you a breakdown of your mothers discounts given in a timely manner, and that does not call for this review. You said it yourself, we did a great quality of work. Im sorry you didnt agree with our pricing, but if I were to have my customers create my pricing manuals I would most certainly not be in business for over 20 years. Sorry but we most certainly cannot please everyone. Ill refund your mothers Pmp just like I told you I would. Have a blessed one sir. :)