Business ProfileforS & D Plumbing

I received a Demand Letter from S&D Plumbing dated March 2, 2023, threatening to send me to collections if I did not pay $366.13. I was confused because the last work S&D Plumbing did for me was back in Oct./Nov. 2021. At that time, S&D was paid over $38,000.00 to do various plumbing work on a renovation job which included removing and replacing ALL the old cast-iron pipes in our house. At that time, when the City inspector came to sign-off on the seal test, the test failed. Come to find out, they failed because S&D did NOT remove and replace ALL the cast-iron piping as they had been hired to do, and the piping they left was leaking. S&D told me that the inspector would come back the next day but I had to pay S&D another $1,000 to remove the leaking pipe. They had me over a barrel, so I paid it to get the work done and to pass the inspection. Then, nearly a year-and-a-half later, without any further communication from S&D during that time, they send me a Demand Letter threatening to send me to collections if I don't pay $366.13 (less than 1% of the total amount I spent with them). I called S&D's billing department and I was told they were going back through their system and that it showed I owed this much and that "every ***** counts." I paid it because I didn't want to be sent to collections. So, in summary, I wasn't happy with their work to begin with but I was willing to leave that be. Then they come back a year-and-a-half later demanding more money and threatening to send me to collections without any communication in the interim. That is ridiculous and no way to run a business. They should have just written off the $366.13. But their strategy worked. They got it from me. And I guess "every ***** counts."