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Find a Location

Diamond Plumbing has 1 locations, listed below.

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    Business ProfileforDiamond Plumbing

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/9/2008

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Water Heaters, Plumbing Fixtures, Water Softeners

    Business Details

    Location of This Business
    6055 Woodlake Ctr, San Antonio, TX 78244-3004
    BBB File Opened:
    6/9/2008
    Years in Business:
    26
    Business Started:
    1/1/1998
    Business Started Locally:
    1/1/1998
    Business Incorporated:
    9/30/2009
    Accredited Since:
    6/9/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • DN Diamond Plumbing Inc
    Business Management
    • Mr. Tony Rish, Director of Operations
    • Mr. Jon Lafferty, Service Manager
    • Mr. Mike Dugi, Fixture Sales / Purchasing Management
    • Mr. Dale E. Nash, President
    Contact Information

    Principal

    • Mr. Dale E. Nash, President

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/07/2021

    Complaint Type:
    Order Issues
    Status:
    Resolved
    We had diamond do an excavation, in which they had to dig to get under the house to fix a broken pipe. After fixing, they did not put any dirt back under or filled it up with anything. We only found out because we were doing restroom renovations and noticed under the bathtub (where they dug) that there was no dirt or anything. It was completely hollow. Our tub could have fell in. As we expressed our concerns to diamond, they said they are not responsible for “structural damage” to which we replied, it is not structural damage YET, they simply did not finish their job and did not fill the hole completely! They have refused over and over again to come and fill the hole where they have dug. On the contract, it does say that they will fill the hole to the best of their ability, and we know that this was definitely not the best of their ability, since it is completely hollow! We have paid so much $$ for them to cause us so much more trouble.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Maggie R.

    5 stars

    12/29/2022

    We called for service on a water heater and were taken care of immediately, with no hot water they scheduled next morning service, other plumbers needed a week. When ***** arrived, he was completely professional and personable. Not only did he help, he made us feel no so silly for calling in a pilot light outage! Thank you *****, you were great, listened to our concerns and taught us along the way! I highly recommend Diamond Plumbing for all plumbing needs!

    Local BBB

    BBB serving the Heart of Texas

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