This Business Is Not BBB Accredited

Deck the House

Deck the House

(210) 269-1133

Deck the House

17 years in business
5955 Summer Fest Dr
San Antonio, TX 78244-3234
BBB File Opened: 01/25/2016
Business Started: 01/22/2000
Type of Entity
Sole Proprietorship
Business Management
  • Mr. Charles W. Wells, Owner
Business Category
  • Patio & Deck Builders
  • Deck - Repair
  • Patio, Porch & Deck Enclosures


Advertising Review

On January 26, 2016, BBB contacted Deck the House regarding the “5 year unconditional warranty” advertised on the website, BBB requested the business provide a copy of the warranty. On January 30, 2016, the business responded by stating that the warranty is “unconditional” and has no qualifying conditions if a customer is displeased within 5 years from the time the project is constructed. 


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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Deck the House


Deck the House

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