BBB Accredited Business Profile

FramesDirect.com

FramesDirect.com

(800) 248-9427

FramesDirect.com

20 years in business
Headquarters
2801 S Ih 35 Ste 170
Austin, TX 78741-5516
Fax Numbers
  • (512) 288-1797
Additional Email Addresses
  • sarahfd@framesdirect.com
Additional Website Addresses
BBB File Opened: 03/24/2011
Business Started: 01/01/1997
Business Started Locally: 01/01/1997
Business Incorporated: 01/23/1995 in TX
Type of Entity
Corporation
Business Management
  • Ms. Glenda Stubbs, Office Manager
Business Category
  • Optical Equipment & Supplies
  • Contact Lenses
  • Sunglasses
  • Eyeglass Suppliers

Service Area
We service the following area(s): Austin, TX
Alternate Business Names
  • Frames Direct
  • Frames for America, Inc.
  • Armed Forces Eyewear
  • www.framesdirect.com
Methods of Payment
  • Visa, Mastercard, Discover, AMEX & PayPal
BBB accredited business

A-

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for FramesDirect.com include:

  • 65 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

FramesDirect.com

FramesDirect.com

BBB ACCREDITATION SINCE 04/18/2011

Customer Review Rating:

26%
74%

Composite Score: