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Find a Location

Confirmed for The Human Solution, Uplift Desk, Ergohuman, Ergonomic Chair Pro, Square Grove LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforConfirmed for The Human Solution, Uplift Desk, Ergohuman, Ergonomic Chair Pro, Square Grove LLC

    Office Furniture

    At-a-glance

    Customer Reviews

    4.85/5stars

    Average of 27 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    Height Adjustable Desks, Standing Desks, Ergonomic Desks, Stand-up Desks, Ergonomic Chairs, Keyboard Trays, Monitor Arms, Ergonomic Keyboards, Ergonomic Mouse

    Business Details

    Location of This Business
    1848 Ferguson Ln Bldg 1, Austin, TX 78754-4508
    BBB File Opened:
    11/4/2008
    Years in Business:
    21
    Business Started:
    9/11/2002
    Business Started Locally:
    9/11/2002
    Business Incorporated:
    2/6/2004
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • The Human Solution
    • UPLiftDesk
    • Ergonomic Chair Pro
    • Square Grove LLC
    • Ergohuman
    Business Management
    • Mr. Jon D Paulsen, Managing Member
    • Sara Burke, Customer Service Manager
    Contact Information

    Principal

    • Mr. Jon D Paulsen, Managing Member
    • Sara Burke, Customer Service Manager

    Customer Contact

    • Sara Burke, Customer Service Manager
    Additional Contact Information

    Fax Numbers

    • (800) 346-7541
      Primary Fax

    Phone Numbers

    Customer Complaints

    19 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/27/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I ended up spending $100+ for desk chair arms, After 2 months they send me the wrong arms. I called and emailed several people, trying to get the issue resolved. They continued to pass me around to as many new people as can be imagined, and eventually started ignoring me altogether.At one time they offered to take back the arms and get me **************, with a 15% restocking fee of course, which I was fine with, yet after that they continued to just play games, and not offer any real resolve.
    Read More

    Customer Reviews

    27 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Steven W

    5 stars

    03/19/2023

    I rarely buy furniture. But I'm so glad I decided to treat myself to an Uplift Desk. It's totally refreshed my office work. When I get tired of sitting at the computer, I click the button and now I'm standing. When I'm tired of standing, I click the button and now I'm sitting. Of course it's great to step away from your work altogether and take a walk. But one can't always do this. The Uplift Desk gives me total comfort WHILE slugging through my work!But it's not just a good product, it's a good company. I had a great experience working with ********** Should you decide to buy an Uplift Desk, call and ask for ***. This guy is outstanding and very helpful in walking you through the process - getting the set up that is ideal for you. And he goes out of his way to get you a good deal. A year after buying one for me, my wife wanted one. Of course I went back to *** and he did it again: we got an ideal product (with all the bells and whistles) for a very fair price. At both times, *** beat the "running offer" of the web site. And at both times he threw in extra merchandise. He's also just a cool guy who errors in the customer's favor. For example the shipping department sent me the wrong lamp. When I emailed him, he got back and told me the correct lamp is being rushed out AND that I could keep the other lamp for free! Get an Uplift Desk and make SURE to deal with ********!

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