This Business Is Not BBB Accredited

San Antonio Express News

San Antonio Express News

(210) 250-2055

San Antonio Express News

152 years in business
301 Ave. E
San Antonio, TX 78205
Fax Numbers
  • (210) 250-2021
BBB File Opened: 04/01/1955
Business Started: 01/01/1865
Type of Entity
Business Management
  • Ms. Dana Gerdes, Customer Service Manager
  • Mr. Joseph Braunschweig, VP Circulation
  • Ms. Dianna Carreon, Administration Manager/ Circulation
  • Ms. Susan Pape, President/Publisher
Business Category
  • Newspapers
Alternate Business Names
  • San Antonio Express-News Online Store
Refund & Exchange Policy: 
Due to processing fees, balances under $5.00 will not be refunded.



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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for San Antonio Express News include:

  • Failure to respond to 7 complaint(s) filed against business
  • 3 complaint(s) filed against business that were not resolved

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

San Antonio Express News


San Antonio Express News

Customer Review Rating:


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