Business ProfileforNorthside Ford

I took my car to have a regular routine oil change back in October. There was nothing wrong with my car and it had never been in the shop for anything other than Oil changes since 2019. I also did all of my maintenance and upkeep their as well. A few weeks after the oil change my oil light came I was given an appointment and I returned and was told that I needed a new engine that would cost ********* dollars. I took my car to the ********* on ************ and that's where they discovered that my oil was overfilled by 3 1/2 quarts. They told me to take my car directly back to the dealership and that's what I did. I took my car in November to have the new engine put in. The next day my check engine light was on. I took it back to Northside and they said I now need a catalytic convertor. I was also told that it has nothing to do with the oil over flow from the extra 3 1/2 quarts of oil from October. I did a lot of research and found that it can effect it, if the oil leaked out which it did because it was too much. The Service Director said he could get the price down to ******* from ******* dollars. He said it could wait until next year when I could afford to fix it. Nothing was wrong with my car before the routine oil change from October. Well now its December and this past weekend my car made a funny sound and the alert came saying Transmission Failure Code and now my car is in my garage. Who knows where the oil leaked in my car when it was over filled and now no one at the Dealership wants to fully take responsibility for that mistake. Tuesday I had my car towed to Northside Ford and I received a call yesterday saying that I now need a new transmission and that cost is ******* dollars. I am currently in a rental car waiting for resolution. All of this is because Northside Fords Service Tech over filled my car and no one at Northside Ford wants to take responsibility or wants to admit the consequences of that error and what it has caused.