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Find a Location

Universal Toyota has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Universal Toyota

      12106 N Interstate 35 San Antonio, TX 78233-4212

      BBB Accredited Business
    • Universal Toyota

      12102 IH 35 N San Antonio, TX 78233-4212

      BBB Accredited Business

    Business ProfileforUniversal Toyota

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/31/2007

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Universal Toyota has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Universal Toyota

        12106 N Interstate 35 San Antonio, TX 78233-4212

        BBB Accredited Business
      • Universal Toyota

        12102 IH 35 N San Antonio, TX 78233-4212

        BBB Accredited Business
      Location of This Business
      12106 N Interstate 35, San Antonio, TX 78233-4212
      BBB File Opened:
      10/1/1995
      Years in Business:
      29
      Business Started:
      7/1/1994
      Business Started Locally:
      7/1/1994
      Accredited Since:
      7/31/2007
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • Universal Scion
      • Universal Toyota Select Auto Network
      • Select Auto Network
      • Red McCombs Drive Away Motors
      • Judson Motors Ltd
      Related Businesses
      Business Management
      • Mr. Tim Cliver, Chief Operating Officer
      Contact Information

      Principal

      • Mr. Tim Cliver, Chief Operating Officer
      Additional Contact Information

      Fax Numbers

      • (210) 659-3951
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/26/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I have taken my 2020 Rav4 in to the shop twice and advised the reps that my maintenance light is on. They advised I just need an oil change, so I trusted their expertise and got an oil change even though it was **** miles before the recommended oil change. I have now taken my vehicle in two times with the same issue and they just keep telling me I need an oil change. I now have an appointment set up on Saturday December 23rd for the third appointment to take care of something that should have been addressed the first time. I am super annoyed by this situation and am very upset i am wasting my time again and again.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Angelina C

      1 star

      01/12/2024

      Con artists. I took my **** Lexus ES330 to their service department because we had a new noise. It was still ************* just a noise. It needed service anyway so I scheduled it for an oil change and diagnostics. I heard back that their best most experienced technician checked it out and claimed it needed an new fuel pump and regulator. The cost $1500. The parts would be refurbished because they didn't have new parts for it. I decided to take it to two other mechanics. Both those mechanics said that diagnostics on the car showed the fuel pump and regulator where fine and that there was a loose belt making the noise. A $40 belt. When they did the diagnostics the mechanic we chose to make the repair informed us that the oil change was done but overfilled which could cause huge problems. So not only did they make up something to fix to over charge me, they may have caused damage to my vehicle. I would like a complete refund of this bill as they did not provide a service and they may have caused damage to my car. Invoice# T0CS385606

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