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Find a Location

JACKson of All Trades has 1 locations, listed below.

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    Business ProfileforJACKson of All Trades

    Moving Companies

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Austin, TX 78745-0017
    BBB File Opened:
    11/15/2011
    Years in Business:
    13
    Business Started:
    12/12/2010
    Business Started Locally:
    12/12/2010
    Business Incorporated:
    5/29/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • JACKson of All Trades LLC
    Business Management
    • Mr. Jackson Nicquette, Managing Member
    Contact Information

    Principal

    • Mr. Jackson Nicquette, Managing Member

    Customer Contact

    • Mr. Jackson Nicquette, Managing Member
    Additional Contact Information

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/22/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Quoted $160/hr with $115 moving fee. On 6/18/2023 after the move, I paid 795 after the move basically by force. Complaints: 1. Not being careful with items - overall, we had 2 pieces of nice furniture chip, one mirror broken, and a leg of the couch came off during our move.2. Not placing items correctly - there were some boxes placed on the wrong floor. Every box was either labeled with which room or upstairs or downstairs. Had to do a lot of work myself after the fact. 3. Late to the move - Supposed to arrive ****pm. Arrived at 5pm; made our move end at 10pm.4. Lack of communication - I didn't receive an email the day before to provide details or to confirm the move. At 12pm, I wasn't even sure if the move was going to happen. I called the number on the website multiple times but got a response that the mailbox is not set up, nor could I leave a message to reach a person and confirm.5. Time taken to move - 3 pieces of furniture were wrapped but then were unwrapped to remove drawers.I asked if I had to remove items from desks, dressers, etc. and I was told I only needed to remove loose items from desks and that clothes were fine.Every item was tallied in the quote and every box I had was ready to go. I moved with almost the same amount of items with 2-3 *********** took 2 hours so that was my expectation on the time estimate and it wasn't met.After the move, I talked to the alleged owner, ******, about the dissatisfaction of the service, he yelled at me in my own home and basically forced me to pay without being genuine in listening. I did research on Yelp about which company to choose & there were many 4.9-star reviews which referenced 3 individuals we did not engage with.Did research and looks like this company dissolved as an LLC in May 2023, which doesn't make a lot of sense as we received horrible services from the alleged same company in June 2023.Sounds like they're operating under this company using their reviews to their benefit.Owner on yelp says Jackson.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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