BBB Accredited Business Profile

Dura Medic, LLC

Dura Medic, LLC

(877) 571-5400

Dura Medic, LLC

13 years in business
3601 S Congress Ave Ste B-400b
Austin, TX 78704-7250
Fax Numbers
  • (512) 320-9961
Additional Phone Numbers
  • (512) 320-5400
Additional Email Addresses
  • ecarpenter@duramedic.com
BBB File Opened: 12/11/2006
Business Started: 01/14/2004
Business Incorporated: 01/14/2004 in TX
Type of Entity
Limited Liability Company
Business Management
  • Mrs. Emily Carpenter, Office Manager
Contact Information
  • Principal: Mr. Mark Newton, Director
Business Category
  • Medical Equipment & Supplies
  • Medical Billing Services

Products & Services
Crutches, Splints, Cervical Collars, Arm Slings, Walkers, Canes, Commodes, Orthotics
Methods of Payment
  • American Express, Visa, MasterCard, check, and pay by phone.
Refund & Exchange Policy: 
All products come with a limited manufacturer warranty.  Patients can call into Dura Medic to request a replacement if the current product is faulty.  All products are prescribed by a Physician at the time of service, so all products dispensed by Dura Medic are non-refundable.
BBB accredited business

A+

Overview

Dura Medic, LLC provides patients with durable medical products and supplies at the point of care primarily in the emergency department of client facilities.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Dura Medic, LLC

Dura Medic, LLC

BBB ACCREDITATION SINCE 10/15/2013

Customer Review Rating:

100%

Composite Score: