BBB Accredited Business Profile

Decision Analyst Inc

Decision Analyst Inc

(817) 640-6166

Decision Analyst Inc

39 years in business
604 Avenue H E
Arlington, TX 76011-3119
Fax Numbers
  • (817) 640-6567
Additional Phone Numbers
  • (800) 262-5974
Additional Email Addresses
  • privacy@decisionanalyst.com
Additional Website Addresses
  • http://creative.acop.com/Creative/creativev2/
  • http://www.technologyboard.com
  • http://www.physicianscouncil.com
  • http://www.executiveadvisoryboard.com
  • http://www.acop.com
  • http://www.contractorboard.com
BBB File Opened: 08/01/1986
Business Started: 05/22/1978
Business Incorporated: 05/22/1978 in TX
Type of Entity
Corporation
Business Management
  • Principal: Jerry W Thomas, President/CEO
Contact Information
  • Principal: Jerry W Thomas, President/CEO
Business Category
  • Market Research & Analysis
Additional Information
  • BBB has met with the company March 2014.  The business provided BBB their Terms and Conditions regarding survey participation.  The Terms and Conditions can be viewed in full at http://www.acop.com/terms_detail/EN/ however, the terms and ...
  • BBB has met with the company March 2014.  The business provided BBB their Terms and Conditions regarding survey participation.  The Terms and Conditions can be viewed in full at http://www.acop.com/terms_detail/EN/ however, the terms and conditions state in part:

    Section 5. ACCURATE INFORMATION  - You agree to supply true, honest, current, and complete answers (collectively "Accurate" information) when registering at or updating your Member Account at the Site, and when participating in Research Projects offered by American Consumer Opinion Panel®. You further agree, every 12 months (or sooner if necessary), to review and correct all registration information about you and your household on the Site (including providing a current and accurate email address where we may reach you) to ensure all information in your Member Account is accurate and current, and you further agree to respond to the Site's emails to you. Your violation of the provisions of this Section 5 will be a breach of this Agreement and will mean that you do not earn the Points accumulated in your Member Account, as explained in section 8.K.

    Section 8. INCENTIVES -  American Consumer Opinion Panel® offers incentives to its Members that are awarded for various activities or actions, as explained below:

    Incentives for Completing Screening Questionnaires - American Consumer Opinion Panel® administers two types of questionnaires. The first is a short questionnaire referred to as a screening questionnaire or "screener." The second type is a longer questionnaire, referred to as a "survey" (further described below in paragraph C).

    Completion of a screener will generally take only a few minutes of your time. Any Member who completes a screener will receive 5 to 50 Points for completing the screener, subject to the terms and conditions of this Agreement. At the time you take the screening questionnaire or screener, you will be informed of the incentives for that screener.

    Incentives for Completing Surveys - Members who complete a screener as described above may be invited to complete a survey, a longer questionnaire usually 10 to 15 minutes in length. All Members who complete a survey will receive from 100 Points to 5,000 Points, based on the estimated time needed to complete the survey. At the time you are invited to complete the survey, you will be informed of the incentives provided.

    American Consumer Opinion Panel® Member Accounts - All Points awarded to you are added to your Member Account maintained by American Consumer Opinion Panel®. You can access your Member Account by going to www.acop.com. and clicking on "Login" and logging in with your email address and password. American Consumer Opinion Panel® will hold the Points in your Member Account until Earned, subject to the terms of this Agreement. For a Member Account to be established in your name, you must complete the online registration form, including your full legal name, home address, valid email address, and any other information requested. You must also accept the terms and conditions of this Agreement at that time by clicking the "I Agree" button. Your use of this Site or any participation in American Consumer Opinion Panel® Research Projects, also constitutes acceptance of the terms of this Agreement. This Agreement may be modified from time to time, as explained in section 12.

    Member Account Restrictions - All Members must be at least fourteen (14) years of age, or older as required by the laws of each country. No person may establish or maintain more than one (1) Member Account per household with American Consumer Opinion Panel®, and each account must have a unique and valid email address and password. By completing the online registration, you represent that you are at least fourteen (14) years of age and that the information provided about you and your household is accurate and truthful in all respects. Any violation of the provisions of this paragraph G means that you will not earn the Points that may accumulate in your Member Account.

    Redeeming Incentives - You may redeem Points once you have accumulated at least 1,000 Points in your Member Account and you choose how you want to redeem the Points, i.e., contribute to a charity, trade for other rewards or incentives, participate in promotional offers, or redeem for cash (check or Paypal). Until you reach the 1,000-Point minimum and until you choose what to do with the Points, the Points are Unearned and have no cash or monetary value. The 1,000-Point minimum may be changed by American Consumer Opinion Panel® from time to time, but not without posting notification on the Site. You may review your Member Account Points at any time by going to www.acop.com and clicking on "Login" and logging in with your email address and password. If you choose to redeem Points for cash or money, you will have the choice of payment in U.S. Dollars (USD) or your local currency (converted at the prevailing exchange rate on day of redemption).

    Methods of Payment - You can redeem Earned Points for cash or money either by check or PayPal, or other legal methods at the Site's discretion.

    American Consumer Opinion Panel® will process your transaction within thirty (30) days of your request. If you choose to receive payment by check and fail to deposit or cash the check for a period of two (2) years, the check will become null and void, and an equivalent number of Points will be credited to your Member Account. Thereafter, you may redeem any Earned Points in your Member Account at any time. Similarly, if you choose to receive payment by PayPal and the payment is returned to us as "unclaimed," "denied," or "returned," we will notify you by email and mail a check to you. If that check is not cashed in two (2) years, the check will become null and void, and an equivalent number of Points will be credited to your Member Account, and you may redeem any Earned Points in your Member Account at any time thereafter. At the time you redeem your Earned Points, you will always have the option to donate your Points to any one of the charities listed on the Site. Donations to these charities will be accumulated and transferred to the charities once every 12 months.

    From time to time, other redemption options might be offered, such as redeeming Earned Points into frequent flyer miles, hotel points, magazine subscriptions, gift cards at various retailers, and so on.

    Non-Compliant Member Accounts - If you fail to maintain a current and accurate email address in your Member Account at the Site, your Member status and Member Account become Non-Compliant. Even if you maintain a current and accurate email address at the Site, if you fail to respond to email or other electronic communications on thirty (30) consecutive occasions or for eighteen (18) consecutive months, whichever comes first, American Consumer Opinion Panel® will place your Member Account on Non-Compliant status. Prior to such a change in status, you will receive an email or other electronic notification from us that your Member Account is in danger of becoming Non-Compliant. If you respond to that email notification by following the link provided in the email, you will remain a Compliant Member of American Consumer Opinion Panel®. If you do not respond to the email or other electronic notification within thirty (30) days, your Member Account will be placed on Non-Compliant status. Once your Member Account is on Non-Compliant status, you will have 12 months to contact us to reactivate your Member Account. If you fail to contact us during this 12-month time period, you hereby agree that any Points in your Member Account have no value and will not become Earned, and further agree that you never accrued a contractual or other claim to them. Member Accounts that are Non-Compliant will not receive additional invitations to participate in Research Projects, nor will any Points in those Member Accounts become Earned.

    NOT A FINANCIAL INSTITUTION - BY COMPLETING THE REGISTRATION FORM, BY ACCEPTING THIS AGREEMENT BY CLICKING "I AGREE," BY UTILIZING THE American Consumer Opinion Panel® INCENTIVE PROGRAM, AND BY PARTICIPATING IN RESEARCH PROJECTS, YOU ACKNOWLEDGE AND AGREE THAT AMERICAN CONSUMER OPINION PANEL® IS NOT A BANK OR ANY OTHER KIND OR FORM OF FINANCIAL INSTITUTION AND THAT AMERICAN CONSUMER OPINION PANEL® DOES NOT MAINTAIN YOUR MEMBER ACCOUNT FOR ANY PURPOSE OTHER THAN THOSE SPECIFIED HEREIN. YOU AGREE THAT THE POINTS ADDED TO YOUR MEMBER ACCOUNT HAVE NO CASH OR MONETARY VALUE UNTIL EARNED, IN ACCORDANCE WITH THE TERMS OF THIS AGREEMENT. YOU FURTHER AGREE THAT YOU MAY ONLY REDEEM THE POINTS IN YOUR ACCOUNT IN THE MANNER AND ACCORDING TO THE PROCEDURES DESCRIBED IN THIS AGREEMENT, WHICH MAY BE AMENDED FROM TIME TO TIME.

    Your Right to Cancel Your Account - You may cancel your Member Account at any time by contacting American Consumer Opinion Panel® at aparks@acop.com, or by logging in to your Member Account and following the "Delete Account" link provided. If you cancel your Member Account, Points in your Member Account will not become Earned Points. 

Service Area
International
Alternate Business Names
  • Physicians Advisory Council
  • Executive Advisory Board
  • American Consumer Opinion
  • Contractor Advisory Board
  • Secondary Data
  • Technology Advisory Board
  • Imaginators

A

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile


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Decision Analyst Inc

Decision Analyst Inc

BBB ACCREDITED SINCE 05/04/2004

Customer Review Rating:

Positive
48%
Neutral
9%
Negative
43%

Composite Score:

0 3
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