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Find a Location

Carabin & Shaw P.C. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Carabin & Shaw P.C.

      630 Broadway St San Antonio, TX 78215-1822

      BBB Accredited Business
    • Carabin & Shaw P.C.

      2734 Highway 35 N Rockport, TX 78382-5709

      BBB Accredited Business
    • Carabin & Shaw P.C.

      2012 N Saint Marys St Beeville, TX 78102-2408

      BBB Accredited Business
    • Carabin & Shaw P.C.

      107 Calle Del Norte Ste 1C Laredo, TX 78041-9104

      BBB Accredited Business

    Business ProfileforCarabin & Shaw P.C.

    Lawyers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/29/2008

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Carabin & Shaw P.C. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Carabin & Shaw P.C.

        630 Broadway St San Antonio, TX 78215-1822

        BBB Accredited Business
      • Carabin & Shaw P.C.

        2734 Highway 35 N Rockport, TX 78382-5709

        BBB Accredited Business
      • Carabin & Shaw P.C.

        2012 N Saint Marys St Beeville, TX 78102-2408

        BBB Accredited Business
      • Carabin & Shaw P.C.

        107 Calle Del Norte Ste 1C Laredo, TX 78041-9104

        BBB Accredited Business
      Location of This Business
      630 Broadway St, San Antonio, TX 78215-1822
      BBB File Opened:
      6/12/2008
      Years in Business:
      32
      Business Started:
      1/1/1992
      Business Started Locally:
      1/1/1992
      Business Incorporated:
      10/27/1995
      Accredited Since:
      9/29/2008
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Carabin and Shaw, P.C.
      • Carabin & Shaw Injury Lawyers
      • Carabin & Shaw Attorneys at Law
      Business Management
      • Mr. James Shaw, President
      Contact Information

      Principal

      • Mr. James Shaw, President

      Customer Contact

      • Mr. James Shaw, President
      Additional Contact Information

      Fax Numbers

      • (210) 222-1480
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a lawyer

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/07/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I HAD AN ACCIDENT ON 8/28/23. I HIRED CARABIN AND ****; HOWEVER, I AM NOT RECEIVING COMMUNICATION WITH THEM INCLUDING CALL BACKS WHEN MESSAGES ARE LEFT. THEY SENT ME FOR A CONSULATION WITH A PHYSICIAN WHO ORDERED ME SOME MEDICATION BUT TOLD ME I HAD TO WAIT FOR MY ATTORNEY TO TELL ME THE NAME OF THE PHARMACY AT NO COST. IT'S BEEN 7 DAYS AND I HAVE NOT HEARD FROM THE ATTORNEY'S OFFICE. I TRIED CALLING SEVERAL TIMES. FRIDAY, 9/1/23 LEFT MESSAGE NO RETURN CALL. 9/5/23 LEFT 2 MESSAGES. FINALLY, SOME ASSISTANT CALLED BACK, I TOLD HIM TO SEND ME A RELEASE FORM AS I NO LONGER NEED THEM TO REPRESENT ME. THE GENTLEMEN SAID HE WOULD. IT'S A DAY LATER AND I STILL HAVE NOT RECEIVED THE FORM. IN FACT, THEY SET UP ANOTHER APPOINTMENT TO GET AN MRI AS IF IM KEEEPING THEM FOR MY CASE. I AM REQUESTING THIS LAW FIRM BE REPORTED AS BAD REPRESENTATION AND IM MADE WHOLE WITH A RELEASE FORM SO I MAY MOVE FORWARD WITH A RELIABLE LEGAL FIRM. I AM CURRENTLY ON THE ***** WITH MY INSURANCE COMPANY WHO THIS SAME LAW FIRM SAID THEY CALLED SAME DAY TO REPORT THE ACCIDENT. MY INSURANCE COMPANY SAID THEY HAVE NO CLAIM ON FILE. THE COMMUNICATION IS APPALING. EVEN ON THEIR ***** LINE YOU SAYS YOU CAN REQUEST TO SPEAK DIRECTLY WITH AN ATTORNEY. NOT TRUE, NO RESPONSE. I BELIEVE THEY CANNOT HANDLE MY CASE. I WOULD LIKE IT TO BE MADE KNOWN THEY HAVE BAD COMMUNICATION, THEY PUT YOU ON HOLD EVERYTIME YOU CALL, THEY DO NOT FOLLOW THROUGH, THEY MAKE YOU LEAVE A MESSAGE OR THEY TAKE A MESSAGE. ONE CALL BACK FROM THE 5 MESSAGES LEFT. I AM REQUESTING IMMEDIATE ASSISTANCE SO I CAN GET A GOOD RELIABLE ATTORNEY TO REPRESENT ME TO SEEK MEDICAL ATTENTION AND GET MY DAMAGED VEHICLE REPAIRED. I HAVE BEEN SUFFERING SINCE THIS. NO ONE WANTS THE BURDEN OF DOING ALL THE FOOT WORK WHEN INJURED, THAT'S WHY ATTORNEYS ARE HIRED. HOWEVER, THIS ATTORNEY FIRM FAILED TO MEET MY NEEDS AND EXPECTATIONS.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      James P.

      1 star

      01/28/2022

      Carabin Shaw started out great with our case but they started dropping the ball big time. Poor communication, failure to return messages and not keeping promises. Big wast of our time.From what I have learned about the company is they primary concerned is with volume not with quality. If they have to get there hands dirty and actually fight for you they will tell if you, if want to quit I will not stand in your way.For four months after starting our relationship with them we still know how much our case was worth. They dont give regular updates. You have to contact them with questions and they may or may not respond. They didnt do investigative work on our case with the body shop.They made big promises about using their Ortho doctors to help write favorable reports for their clients but when the case get started they ask our you happy with your Ortho doctor? If yes, then stay with them Even after I wrote a letter asking to be released from their legal services I received no response. I tried on several occasions to improve the relationship by letting them know that I was not happy with there work. They ignore my requests.Dont trust them!

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