Business ProfileforStall Jewelers

This review is in regard to a jewelry repair, poor business practice at Stall Jewelers and unacceptable customer service by Ms. ********************** herself. I went to Stall jewelers to have a ring size- adjusted with the addition of a ring guard placed inside the ring. However, Ms. *********************** the owner, TOLD ME that the jeweler would solder small gold ***** inside of the band to adjust the size. Seeing that she is the professional, I agreed. The cost was $110.00. When I went in to pick up the ring, it was still enormous. Ms. **********************'s answer was to add more gold to the inside of the ring (my initial request), and of course, to tack on at least another $100.00 plus dollars to my ticket. Considering the POOR decision to put the gold ***** inside the ring was Ms. **********************'s, she should have stepped up and remedied the situation and taken care of her first (and last) time customer by making things right. Instead, Ms. ********************** was fine with me paying my bill and walking out with a ring that I could not wear. Do yourself a favor and work with QT jewelers in **********. They have integrity and will always provide excellent customer service. Ms. ********************** lacks integrity and obviously cares more about her bottom line than doing the right thing.