This Business Is Not BBB Accredited

Arvixe, LLC

Arvixe, LLC

(888) 927-8493

Arvixe, LLC

14 years in business
Headquarters
2500 Ridgepoint Dr
Austin, TX 78754
Additional Website Addresses
BBB File Opened: 10/29/2015
Business Started: 06/01/2003
Business Started Locally: 10/29/2015
Type of Entity
Limited Liability Company
Business Management
  • Mr. Jonathan Hickey
Business Category
  • Internet - Web Hosting

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Pattern of Complaint

Based on BBB files, Arvixe, LLC has a pattern of disputes alleging server/website hosting issues.  Complainants allege they domains and internet server hosting from to be maintained by Arvixe, LLC.  Complainants allege they pay for website hosting but the hosting servers are consistently offline.  Complainants further allege they are unable to reach the business regarding the issues either via webchat or telephone.  Complainants generally seek de... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Arvixe, LLC include:

  • 235 complaint(s) filed against business
  • Failure to respond to 4 complaint(s) filed against business
  • 6 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Arvixe, LLC

THIS BUSINESS IS NOT BBB ACCREDITED

Arvixe, LLC

Customer Review Rating:

95%