This Business Is Not BBB Accredited



(888) 304-8087


4 years in business
San Antonio, TX 78258
Additional Email Addresses
BBB File Opened: 07/16/2013
Business Started: 01/29/2013
Business Incorporated: 01/11/2013 in TX
Type of Entity
Limited Liability Company
Business Management
  • Mr. Alex Sharma, VP-Sales & Marketing
  • Ms. Alex Sharma, Owner / Manager
  • Ms. Anna Shellner, Director
Business Category
  • Internet Services
Alternate Business Names
  • VAP Blaze LLC.
Methods of Payment
  • Credit Card, Check Payments
Refund & Exchange Policy: 
Contact this company at 1-800-218-8589 or email at We promise immediate remedy and guarantee replacement of software, if any within 12 hours from the time of complaint throughout the service duration.Please review our return policy before purchasing any of our Products and Services. VAP Blaze offers a detailed description of its software. Therefore, it is assumed that the customer has reviewed product and services of choice and is satisfied with its quality before effecting actual purchase of said product. If you have not tried our free evaluation demonstration, please do so before purchasing any of our products. With knowledge of the above no refund/return request should be solicited by the buyer/user after 30 days from the date of purchase.Please mention your reason for refund beyond no resolutions , under such request a reply will be sent to you after it has been determined whether a return/refund is necessary. In case you are still not satisfied with our assurance and commitment and want to immediate return in that case it is determined that your product or service offered is defective, we would be accepting the request and refund customer money to customer bank account or credit card or pay pal account whichever is applicable at the time of purchase. Under special conditions only the refunds would be processed by other instruments. All refunds would be credited in customer account within 5 working days after acceptance of Refund request.For refunds beyond 30 days : Customer are advised to return the catalogs and mails and license to us without sabotage or modification. Customer must return the product with its original form or packaging and documentation to qualify for a refund. We acknowledge that packing the product to ensure an undamaged return is customer responsibility. All returned products must be undamaged.Please send all return/refund requests to:


Pattern of Complaint

Based on BBB files, Vapblaze has a pattern of disputes alleging up selling of unneeded virus protection issues. Complainants allege they contact Vapblaze for assistance with various computers and mobile devices issues and are informed their device has viruses or has been 'hacked'. Complainants further allege Vapblaze then up sells them virus protection ranging from 199 to 499 dollars to fix their computer or device. Complainants also allege after... Read More


The technical support provided by Vap Blaze LLC will trouble-shoot and correct all PC related issues like software conflicts, hardware crashes, issues with Windows Operating System, Linksys Technical Support and many others. Our expert technical support specialists provide all types of remote technical support and are Microsoft certified. The various technical support provided by our specialists is done remotely through the Internet and is a great way of maintaining your PC at a reasonable cost. Online technical support is available through email as well as through online chat.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Vapblaze include:

  • 1 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

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