This Business Is Not BBB Accredited

Cybercom Corporation

Cybercom Corporation

(979) 764-2930

Cybercom Corporation

29 years in business
707 Texas Ave S STE 101D
College Station, TX 77840-1975
Fax Numbers
  • (979) 260-2652
BBB File Opened: 02/12/1996
Business Started: 01/01/1988
Business Started Locally: 01/01/1988
Business Management
  • Mr. Jeff Collins, President
Business Category
  • Internet Services
Additional Information
  • BBB files indicate that this business has a pattern of complaints concerning consumers allege they do not have internet access nor email access.Complainants further allege their payment method is automatically charged while no internet service is pro...
  • BBB files indicate that this business has a pattern of complaints concerning consumers allege they do not have internet access nor email access.Complainants further allege their payment method is automatically charged while no internet service is provided and then are unable to reach the business regarding billing issues and internet services.On June 30, 2015 BBB sent correspondence to the firm requesting their voluntary cooperation and to provide steps it will implement to eliminate the pattern of customer complaints. The business has not responded to the BBB's request to address the pattern of customer complaints and to respond to the unanswered complaints. BBB will update this report when new information becomes available.On May 11, 2015 BBB opened up an investigation on this business. BBB will provided updated information as it becomes available.As of May 11, 2015, BBB has been receiving several calls from consumers alleging they are unable to reach this business. Phone calls and emails are not returned. Callers state they have no internet service and/or no email service. One consumer confirms they have been without internet since @ April 2, 2015.On May 11, 2015, BBB visited this business. The door was locked and appeared they were not open for business. BBB calls the business and leaves a message. Our calls are not returned. BBB sends emails to the business. Our emails are not returned.On May 18,2015, BBB confirms the website is down and no longer functioning.On May 19, 2015, correspondence sent to the private residence of the owner, was returned via the US Postal Service.On May 20, 2015, BBB confirms that the website is up providing email access. Consumers confirm they still have no internet service.On June 4, 2015, BBB was advised that some rural consumers do have internet service. However, this internet service is reported to be slow. On July 9, 2015, BBB received 19 pieces of mail addressed to the business returned as undeliverable from the US Postal Service. BBB is unable to locate this business or make contact with this business. According to information in the BBB files, it appears that the company is no longer in business.On July 20, 2015, BBB mail is now being returned as undeliverable -- vacant.On July 22, 2015, BBB was advised and confirmed that the email service is not working anymore.

F

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Cybercom Corporation include:

  • 10 complaint(s) filed against business
  • Failure to respond to 7 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Cybercom Corporation

THIS BUSINESS IS NOT BBB ACCREDITED

Cybercom Corporation

Customer Review Rating:

100%

Composite Score: