This Business Is Not BBB Accredited


(800) 531-8722


95 years in business
9800 Fredericksburg Rd
San Antonio, TX 78288-0001
Fax Numbers
  • (800) 531-8877
Additional Phone Numbers
  • (210) 531-8722
BBB File Opened: 03/01/1950
Business Started: 01/01/1922
Business Started Locally: 01/01/1922
Type of Entity
Business Management
  • Mr. Josue 'Joe" Robles, CEO/President
Business Category
  • Insurance Companies
  • Investment Advisory Service
  • Mutual Funds
  • Stock & Bond Brokers
  • Real Estate Consultants
  • Auto Services

Alternate Business Names
  • USAA Casualty Insurance Company
  • USAA Transfer Agency Company
  • USAA Investment Management Company


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.




Customer Review Rating:


Composite Score: