Business ProfileforAssociation Member Benefits Advisors

Amba is the single worst company I have EVER dealt with! I am a member of the **** (Aircraft Owners and Pilots Association), who uses Amba as the benefits administrator. I submitted my life insurance application in July of 2023 (almost 6 months ago). The actual life insurance provider is Met Life. I was notified from Met Life via letter on August 21, 2023 that I was approved for life insurance (preferred rate). The only caveat was my life insurance would not be activated until Amba approved it too. I NEVER heard anything from Amba. Since then, I have called and called and called Amba. All I have gotten is the run-around for 4 months! I have probably called 10 times over the last 4 months and all Amba tells me is that my life insurance policy is awaiting review or pending. Followed by just wait a week and it will be approved or I finally sent it to the right person. In other words, it is in limbo and I am getting the run around. On December 7, 2023 I was able to get in contact with a supervisor (********). ******** told me that she had fixed the problem and sent my application to the correct department. ******** then said you will be notified soon. Fast forward over 2 weeks later, I have heard nothing from Amba (no texts, no calls, no letters). I called yesterday to get ahold of ******** again, but Amba claimed she was busy and would call me back later in the day. So today, I called Amba twice. And conveniently ******** was unavailable every time. Amba said again that ******** would call me back today. Nothing. At this point I am getting ignored. This is a terrible company with terrible associates and supervisors. I want an answer about my policy NOW. Either approve it or terminate my application and delete my account/personal information from your system. I dont trust a company that treats their consumers like this.