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          Find a Location

          Southwest Homes of San Antonio has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforSouthwest Homes of San Antonio

            Home Builders
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/18/2011

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Southwest Homes of San Antonio has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              9/11/2007
              Years in Business:
              19
              Business Started:
              5/25/2004
              Business Started Locally:
              5/25/2004
              Business Incorporated:
              5/25/2004
              Accredited Since:
              10/18/2011
              Type of Entity:
              Corporation
              Alternate Business Name
              • Southwest Homes of San Antonio, Inc
              Business Management
              • Mr. Paul Reich, Vice President
              • Mr. William G Reich, President
              Contact Information

              Principal

              • Mr. Paul Reich, Vice President
              • Mr. William G Reich, President

              Customer Contact

              • Mr. Paul Reich, Vice President
              Additional Contact Information

              Fax Numbers

              • (830) 626-3034
                Primary Fax

              Industry Tip

              BBB Tip: Find the right home builder for you

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/15/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Southwest Homes of ******* built my home in 2016. They have closed their office in *******, I highlighted the San Antonio office as I believe this is headquarters. Since then I have had several issues with the latest issue being a toilet they installed incorrectly that has been leaking raw sewage since 2016. It has leaked into the bedroom, closet, hard wood floors in hallway and living room. Water Mitigation team has demo the wall, insulation, base boards, flooring, vanity with cabinets, living room floor and carpet in the bedroom and closet. Before this I have had issues with the electricity breakers which were repaired this year. Additionally the air condition ran out of freon in year 3. Southwest Homes admitted fault and issued me ****** to compensate for the repairs. I do not have an estimate yet on the rebuild of my home but just to demo and disinfect has cost $3000.00. My thoughts are that Southwest Homes assist with the cost of this rebuild and demo as this was caused by their negligence. I've filed a complaint with the Attorney General of ***** and they have advised my to get an attorney. I want to make sure this goes on record for anyone purchasing a home with them understands that it could possibly come with defects as they apparently hire contractors that don't know what they're doing.
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kyle R

              10/26/2023

              We waited 7 months while they made excuse after excuse. After we finalized loan and about to finally break ground they call demanding more money. These people will lie to your face and waste your time. Even the owner isnt a man of his word just another snake in the grass do not trust these people with building you a home

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