Business ProfileforHogan Homes

After a recent failed hydrostatic test we had a plumber out to our property several times to identify the location and cause of the leak. He now needs to tunnel under the home to repair the leak, and we will have to pay over $16,000 to repair the plumbing on a 2 year old home. The plumber - one of the top rated in Corpus - stated that by his examination, the leak has been there since we moved in based on the severity - and said that it was likely a leak caused by the foundation pour or the total construction. I knew when reaching out to Hogan Homes that I was (literally just 2 months) outside of my warranty, but I really thought they'd find some way to assist since it was a problem originating from the initial construction. Moreover, I figured HH wouldn't want to have a reputation for building homes that require 5-figure repairs after only two years. But apparently I was wrong. They said because it passed its inspection (which didn't examine plumbing under the house) that they wouldn't help. They also claimed it could have been from the recent drought or the big freeze of early 2021. That's nonsense, and the plumber said that it was a severe enough leak that it had to have originated from the build.I come away from this experience feeling like I was sold a poorly constructed house, that Hogan knows they're selling poorly built houses. I feel taken advantage of and scammed. I truly don't know how we'll pay for this fix, this is financially devastating and they don't care at all. This would be pennies to them and they could back up their claims of building great houses - but they refuse to assist in any manner. My biggest suggestion is - if you're going to buy a hogan home - order a hydrostatic test before closing. The plumber said this is a common issue on these homes - he suspects they aren't testing the plumbing after the completion of construction. The hydrostatic test will tell you if there's a leak somewhere in the plumbing.