Business ProfileforHill Country Class 3

Back in April I started the process for my *** Form 1 for my rifle with a pistol brace. I had a trust with the Silencer shop so I went through them. Paid my money with my credit card on line and filled out all the documents. At the end of the the transaction I receive a message stating " congratulations for your order your package will be mailed out in a few days" I then received instructions that I could finish the next steps at one of their local Kiosk. I went and completed all the steps and receive all green check marks at the kiosk. This was all completed in April 2023. This was during the time fram that I would have had the tax stamp cost waved. This month Aug I called the silencer shop and asked what the status on my stamp was and **** told me that I did not hit a summit button so my order was never placed. I asked for proof of this and he will not provide proof of this to me. I asked why they didn't send and email alert letting me know of this problem and they said they didn't have the time to alert clients of issues with orders. The fix they came up with was **** an employee of the * Silencer Shop sent OUT MY *** FORM 1 HIM*ELF AND *ENT IT TO ME BY EMAIL. *tating that I needed to digitally sign it and pay the money and submit it back to them. They would then turn it into the **** On the botton of the *** form 1 it states the only one that can fill this out is the individual not the Silencer shop. Once I sigh the documents **** sent me then i become responsible legally. He had no idea if anything had changed from april. I feel they misplaced my documents or if not should have sent me something letting me know i needed to correct something. *ince I started the new form 1 I get emails every week letting me know i need to complete the process however they couldn't do this back in april. It is all confusing and very strange to me how i am getting treated