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            Business ProfileMega Furniture

            Furniture Stores
            BBB accredited business

            Contact Information

            125 NW Loop 410 Ste 250

            San Antonio, TX 78216-5306

            Visit Website
            (210) 558-3544

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

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            Customer Reviews

            1.13/5

            Average of 24 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            106 complaints closed in last 3 years

            14 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/18/2024

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Business Details

            Location of This Business
            125 NW Loop 410 Ste 250, San Antonio, TX 78216-5306
            BBB File Opened:
            6/9/2015
            Years in Business:
            9
            Business Started:
            11/14/2014
            Business Started Locally:
            2/12/2015
            Business Incorporated:
            2/12/2015
            Accredited Since:
            4/18/2024
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Mega Furniture USA LLC
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Mr. Steve Reddy, General Manager
            • Mr. Karim A. Kanjiyani, Member
            • Mr. Karim A Kanjiyani, Member
            Contact Information

            Principal

            • Mr. Steve Reddy, General Manager
            • Mr. Karim A Kanjiyani, Member

            Customer Contact

            • Mr. Steve Reddy, General Manager
            Additional Contact Information

            Fax Numbers

            • (210) 659-1701
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            106 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/27/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I bought this furniture not even 8 months ago I have had to send the first couch back because the legs were waddling. They sent a second couch at back out 2 months later it was also wobbly an after sitting on it for 2 months. It collapsed the frames broke and all 3 legs. I have reached out to the company several times they said it was a manufacturing issue. And they will take care of it. Now, they are saying that the Manu factor came back and said the furniture must have been drugged or dragged around somewhere I don't know how you can drag some furniture around like that. In this short period of time and I'll believe that I am a 168 pounds. I have a twelve-year-old that is 200 pounds. We rarely even set on the couch. I can count on one hand how many times They show us some bad quality furniture and do not want to be accountable
            Read More
            Read 105 More Complaints

            Customer Reviews

            24 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Theresa S.

            03/25/2024

            I visited your establishment Mega Furniture Store in the ******************* Drive as a customer and was initially thrilled to buy my first bedroom set, but unfortunately, my excitement quickly turned into a nightmare due to the disrespectful behavior of the manager. I was not only deceived but also subjected to verbal abuse in front of others by this individual. After sharing my experience on social media, I received messages from others claiming that the owner of Mega Furniture refuses to dismiss the manager despite his poor conduct. Therefore, I believe it is important for our community to reconsider supporting Mega Furniture financially, as it seems that the company lacks integrity in its treatment of customers who are being misled and mistreated.
            Read 23 More Customer Reviews

            Local BBB

            BBB serving the Heart of Texas

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