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Find a Location

Integrity Foundation Repair has 1 locations, listed below.

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    Business ProfileforIntegrity Foundation Repair

    Foundation Inspection
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/18/2007

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview


    Integrity Foundation Repair is a family-owned business that was established in 1999 by Jeff and Marina Marshall. The company has a diverse ownership, being veteran-owned, woman-owned, Latina-owned, and Native American-owned. Integrity Foundation Repair specializes in addressing foundation issues of residential and commercial structures.

    Business Details

    Location of This Business
    4800 Benbrook Blvd Ste A, Fort Worth, TX 76116-8893
    BBB File Opened:
    4/4/2007
    Years in Business:
    20
    Business Started:
    2/26/2004
    Business Started Locally:
    2/26/2004
    Accredited Since:
    4/18/2007
    Licensing Information:
    • TREC (texas realestate commissio) CE instructor for foundation repair

      Ce instructor for Roofing

    Type of Entity:
    S Corporation
    Alternate Business Name
    • Water-Tite Roofing Inc.
    Related Businesses
    Business Management
    • Mr. Jeffrey (Jeff) W. Marshall, Owner
    • Ms. Christy Marshall, Operations Manager
    Contact Information

    Principal

    • Mr. Jeffrey (Jeff) W. Marshall, Owner

    Customer Contact

    • Mr. Jeffrey (Jeff) W. Marshall, Owner
    • Ms. Christy Marshall, Operations Manager
    Additional Contact Information

    Fax Numbers

    • (817) 561-6503
      Primary Fax

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/04/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    i am a very disappointed customer of IFR. Recently i trusted IFR for Foundation Repair at my house **** ******* . ****** , ***** , Crew members did the work and has not taken proper precautions and hit my gas pipeline which cause gas leak and fire department shutdown my gas on Nov 21st and i was promised by IFR plumber will be send plumber for inspection . my family with 4 kids (8 year special needs autistic kid, 6year daughter, 4 years son and 19 month infant kid ) was with out heat and cooking gas for 1 week thanks giving week house temperature was ***** 58 degress f. on 30th November i have been told by IFR manager ******** that its a pre existing broken pipe not a fault by crew member with out any testing and hung up phone on me which i was convincing her saying my gas bills from past 6 months are very minimum and no signs of gas leak by atmos gas meter or found by any atmos gas crew members before .i trusted IFR because of good reviews and good message about customers and clearly mentioned on IFR website if we broke any plumbing during our work we wil fix it.Please help a family resolving this issue ss we are with out heat and cooking gas from 1 week and I did GAS test through plumbing company clear saying leak from 3 to 4 places where crew members dig the ground near gas pipeline to install piers.Plumbing company estimation to replace gas line is $12000 as that is the only solution for my property. i purchased this property on may 2023 and has inspection on property on all appliances and they was no gas leak reported in my house inspection my atmos gas bills are less the $50 for past 6 months and place where the gas leak happen after foundation work digging does not have any signs of dead grass/brown spots/ any smell of *********** prior to work i have attached pic of ground prior to work.i am attaching all evidences i have to prove broken gas line is not a pre existing condition.please own your fault either replace my gas line or reimburse the amount
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Donald B.

    5 stars

    06/26/2023

    Best roofing company out there! Responded quickly and have had zero issues since install date!

    Local BBB

    BBB serving the Heart of Texas

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