This Business Is Not BBB Accredited

SMART Payment Plan, LLC

SMART Payment Plan, LLC

(800) 481-6863

SMART Payment Plan, LLC

4 years in business
Headquarters
100 Congress Ave Ste 2000
Austin, TX 78701-2745
Additional Email Addresses
  • jackson.bigham@smartpaymentplan.com
BBB File Opened: 03/22/2016
Business Started: 09/24/2012
Business Incorporated: 09/24/2012 in FL
Type of Entity
Limited Liability Company
Business Management
  • Mr. Jackson Bigham, Cheif Compliance Officer / General Counsel
Business Category
  • Financial Services
  • Bill Paying Service

Service Area
ALABAMA, ALASKA, AMERICAN SAMOA, ARIZONA, ARKANSAS, CALIFORNIA, COLORADO, CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, FLORIDA, GEORGIA, GUAM, HAWAII, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, LOUISIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSISSIPPI, MISSOURI, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW JERSEY, NEW MEXICO, NEW YORK, NORTH CAROLINA, NORTH DAKOTA, OHIO, OKLAHOMA, OREGON, PENNSYLVANIA, PUERTO RICO, RHODE ISLAND, SOUTH CAROLINA, SOUTH DAKOTA, TENNESSEE, TEXAS, UTAH, VERMONT, VIRGIN ISLANDS, VIRGINIA, WASHINGTON, WEST VIRGINIA, WISCONSIN, WYOMING
Refund & Exchange Policy: 
Clients can cancel service at any time.  If the customer cancels within 60 days of signing up, any fees collected are automatically refunded.  If the customer cancels after 60 days of signing, refunds are handled on a case-by-case basis and SMART Payment Plan strives to ensure that all customers are satisfied with the service.

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Government Action

The Banking Commissioner of Texas v. Smart Payment Plan, LLC, Naples, Florida

The following describes a government action that has been resolved by either a settlement or decision by a court or administrative agency. If the matter is being appealed, it will be noted below. On March 23, 2015, the Texas Department of Banking issued a Consent Order relating to SMART Payment Plan, LLC (case numbers 2014-015a/2014-015b/2014-015c).  SMART Payment Plan ... Read More

Government Action

The Connecticut Department of Banking v. Smart Payment Plan, LLC

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency.  If the matter is being appealed it will be noted below.  

CONNECTICUT: In April 2016, the Connecticut Department of Banking and SMART Payment Plan, LLC entered into a Consent Order as a settlement following an investigation into whether the bus... Read More

Government Action

State of Idaho, Department of Finance, Securities Bureau v. Smart Payment Plan, LLC

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency.  If the matter is being appealed, it will be noted below.

IDAHO: In December 2015, the Idaho Department of Finance, Securities Bureau and SMART Payment Plan, LLC. entered into an Agreement and Order to settle allegations that ... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for SMART Payment Plan, LLC include:

  • Government action(s) against the business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

SMART Payment Plan, LLC

This Business Is Not BBB Accredited

SMART Payment Plan, LLC

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