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Find a Location

De La Garza Fence Company, Inc. has 1 locations, listed below.

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    Business ProfileforDe La Garza Fence Company, Inc.

    Fence Sales

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6475 W Old Us Highway 90, San Antonio, TX 78227-3713
    BBB File Opened:
    3/1/1982
    Years in Business:
    55
    Business Started:
    2/12/1969
    Business Started Locally:
    2/12/1969
    Business Incorporated:
    7/27/1973
    Type of Entity:
    Corporation
    Alternate Business Name
    • De La Garza Fence Company
    • De La Garza Fence & Supply
    • De La Garza Steel Manufacturing
    Business Management
    • Ms. Barbara Wisdom
    • Mr. Frank De La Garza, Owner
    • Mr. Ruben J. Solis, Chief Operating Officer
    Contact Information

    Principal

    • Mr. Frank De La Garza, Owner

    Customer Contact

    • Mr. Ruben J. Solis, Chief Operating Officer
    Additional Contact Information

    Fax Numbers

    • (210) 674-8323
      Primary Fax

    Customer Complaints

    2 Customer Complaints

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    File a Complaint

    Most Recent Customer Complaint

    02/24/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Back in October I was quoted a price for fencing material at 902-933 with tax. However we decided to wait to after the holidays to replace our fence. In January we were quoted around the same price for the materials due to price increasing. I had a difficult time trying to pay for materials over the phone so I sent the guy I hired to replace my fence to the company to have them take my payment and collect receipt. While there the company charged me 300+ dollars more for the materials I purchased. Once I was able to look at the breakdown on the receipt I saw a other charge for 300 dollar's. When I questioned *****, and ***** over the phone, I was told it was for materials being more expensive and a 36 percent mark up for materials, and any other excuse. I did not agree to an additional 300 dollar fee at which they have no good explanation for. They were able to pull up my original quote that the manager ***** gave me which was 902, a 400 dollar difference. Not only did they over charge me, they charge me incorrectly for the materials I received. They charged me more for bigger poles when I received smaller poles, and also for black powder coated when I received standard fencing parts. At this point I don't even no how much more they over charged me for my materials and the additional other fee of 300 dollars,not including the taxes I paid on the bill. I have a recording of our conversation of ***** telling me that every worker charges a different price for their customers. My neighbor just had her fence done with the exact same size and materials need for her yard and the price was around 950 with tax. I want my money back for the over charge of 300, plus whatever the money owed to me for taxes at the very least.
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    Customer Reviews

    0 Customer Reviews

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