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          Serrato's Fence & Welding has 1 locations, listed below.

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            Business ProfileSerrato's Fence & Welding

            Fence Contractors

            Contact Information

            402 S New Braunfels Ave

            San Antonio, TX 78203-1737

            (210) 534-4030

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A
            This business is not BBB Accredited
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            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            402 S New Braunfels Ave, San Antonio, TX 78203-1737
            BBB File Opened:
            9/1/1994
            Years in Business:
            31
            Business Started:
            4/8/1993
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Mr. Francisco Serrato, Owner
            Contact Information

            Principal

            • Mr. Francisco Serrato, Owner

            Customer Contact

            • Mr. Francisco Serrato, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/27/2021

            Complaint Type:
            Product Issues
            Status:
            Unresolved
            Serratos did wrought iron fence about in march. Either the owner was nt listening or didnt write it down he made alot of mistakes. I paid him over $3000 on cash for the job and I expected to work to be done correctly. He came back to try to fixed the problem but made a big mistake repainting part of the fence on a day it was supposed to rain. It rain that day and all paint came off making my fence look subpar and now parts of fence is rusting for more paint. I called and contacted both owners and they totally blew me off. The main reason I hired them is because of their rating and I honestly dont think they desired a A+ rating All I'm asking is to fix the problem which I dont think I'm asking to much. If they don't want to do it they should reimburse me some money so I can hire some one else
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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Robert P

            07/18/2022

            ************************* is one of the owners and he is very unprofessional. He does not return phone calls does not honor his promises and warranty guarantees.I hired this company to install an iron fence and an iron carport. When I asked him to come back to fix one of the anchors for the sliding gate, he gave me the runaround for months. Now my gate needs to be adjusted and he has not responded to my calls and texts. The workmanship repairs are under warranty and he has not honored the written agreement we made.Beware of ********* Fence and Welding. I would not recommend this company to anyone.

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