This Business Is Not BBB Accredited

Mike Chang Fitness LLC

Mike Chang Fitness LLC

(512) 201-4646

Mike Chang Fitness LLC

6 years in business
9111 Research Blvd.
Austin, TX 78758
Additional Phone Numbers
  • (800) 655-8576
  • (855) 520-7596
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 10/26/2011
Business Started: 01/12/2011
Business Started Locally: 01/12/2011
Business Incorporated: 01/12/2011 in TX
Type of Entity
Limited Liability Company
Business Management
  • Ms. Jennifer Deitering, Customer Relations Manager
Business Category
  • Exercise & Physical Fitness Programs
Refund & Exchange Policy: 

60 Day Money Back Guarantee. If you are unsatisfied with your purchase, you can contact our Customer Support Department ( and they will provide you with next steps (if applicable) to ensure that you get your requested refund. 

SUPPLEMENTS: Up to 2 Empty Bottles can be returned for a Full Refund. A Tracking Number needs to be supplied to our Customer Service Department in order to issue refunds for any of our supplements. 


Advertising Review

On February 24, 2017, BBB contacted the business regarding advertising claims on its websites, and native advertising from The Evansville Courier and Press.  Specifically, BBB contacted the business concerning satisfaction guarantee claims stating "You can try Test Reload yourself complete risk-free for a full sixty days" and "if you're not satisfied with Test Reload for any reason you don'... Read More

Advertising Review

On November 3, 2014 BBB contacted this company regarding certain advertised claims on the website.Specifically the website features an image of what appears to be physical products such as a book, software, and DVD set. Beneath this image it states "Online Program Only Stream Or Download All Videos." Consumer complaints received by BBB allege that they expected to receive CD’s and/or books and further allege that it was not clearly communicated i... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Mike Chang Fitness LLC include:

  • 22 complaint(s) filed against business
  • Advertising issues found by BBB

M: 11:00 AM-8:00 PM
T: 11:00 AM-8:00 PM
W: 11:00 AM-8:00 PM
Th: 11:00 AM-8:00 PM
F: 11:00 AM-8:00 PM
S: Closed
Su: Closed
H: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Mike Chang Fitness LLC


Mike Chang Fitness LLC

Customer Review Rating:


Composite Score: