Business ProfileforTLC Electrical

I called TLC electrical and requested an upgraded Bluetooth control panel for my pool equipment to fix my pool pump issue. They came out on 9/19/2022 and upgraded part of the panel to Bluetooth but it did not work. They had a warranty company come out and get part of it going but the warranty company said TLC did not hook it up correctly and so the freeze protection would not work. Its been well over 2 months now of emails and complaints and they still have not completed the job even though they were paid $2,367 (paid in full). ************************* sent me an email on Oct 6 said he will schedule the freeze protection it but still not done. To make matters worse, they told me they would discount the job 500$ BUT they but failed to do this. I guess I should have gotten it in writing. They then charged me around $318 more than they originally quoted and claimed it was since I refused to pay for a 99$ membership (which I knew nothing about). They claimed the technician told me this but he ABSOLUTELY DID NOT. I would never agree to a membership from an electrician and did not. The service mgr. would not return my 318$ and had nothing more to say other than sorry its your word against his. So now I overpaid and the job is still not finished. I did sign his notepad out in the sun next to the pool equipment so maybe they did have this in writing, who knows, but if so they are dirty dogs in the way they do business. I want my 318$ refunded and my freeze protection put back online. At this point they have done neither and are non-responsive.