BBB Accredited Business Profile

Transformance Inc

Transformance Inc

(800) 783-5018

Transformance Inc

38 years in business
1016 La Posada Dr Ste 290
Austin, TX 78752-3817
Fax Numbers
  • (214) 630-6805
  • (817) 460-0409
Additional Phone Numbers
  • (866) 901-2227
  • (512) 447-0711
  • (817) 461-2227
Additional Email Addresses
  • info@transformanceusa.org
BBB File Opened: 12/04/1991
Business Started: 01/01/1979
Business Started Locally: 01/01/1979
Business Incorporated: 09/20/1973 in TX
Type of Entity
Corporation
Business Management
  • Ms. Kristy Ramirez, Senior Director, Administration of Grants and Membership
  • Ms. Kristi Ramirez, Senior Director, Administration of Grants & Memberships
Business Category
  • Credit Services
  • Financial Services
  • Credit & Debt Counseling
  • Bankruptcy Counseling - Federally Certified
  • Housing Consultants & Referral Service

Alternate Business Names
  • Consumer Credit Counseling of Greater Dallas Inc
  • Transformance, Inc.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Refund & Exchange Policy: 

It is Transformance's position that all funds deposited into our Client Deposit Account are held for the benefit of our clients’ creditors, however there are a few exceptions as follows:

All excess funds on deposit for a client that has completed their Debt Management Program will be refunded to the client once our records indicate all debts have been paid

Any excess funds on deposit for a client that has filed bankruptcy must be sent to the bankruptcy trustee

All other refunds or exceptions, including state, federal or legislative requirements, will require approval from the Vice President of Operations

NR

Overview

Our mission is to empower individuals and families to achieve financial freedom.

Housing Counseling:helping families facing housing challenges through a suite of services designed to help consumers get into and keep a home, or effectively transition out of home ownership through bankruptcy and other available programs.

Credit & Budget Counseling: are equipped with the latest financial knowledge and tools to help families understand their financial situation, develop budgets, and successfully improve their credit scores.

Financial Education & Community Outreach: provides a host of services to reach consumers where they are in their financial journey and help them create a solid path to financial well being

Financial e-Learning Hub: provides transformative learning through modules designed to enhance retention and reinforce positive behaviors.The digital platform allows easy access to learners when and where it is needed via computer or mobile app, and provides a robust user analytics platform for delivery of outcomes measurements. 

Debt Management: helps clients understand how debt impacts their financial well being and offers certified counseling services to identify the most efficient way to pay off debt, as well as ongoing education and tools to help clients stay on track.

Saving Programs: designed to establish a regular pattern of savings so they can proactively plan for the future and be ready when life's unexpected situations arise.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Transformance Inc

Transformance Inc

BBB ACCREDITED SINCE 06/15/1995