19 years in business6801 N Capital Of Texas Hwy Ste 150
Austin, TX 78731-1780
- (512) 628-7629
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Type of EntityCorporation
- Mr. Craig Douglas
- Computers - Training
- Career & Outplacement Counseling
- Educational Consultants
- Schools - Business & Vocational
Service AreaWe service the following area(s): Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Alternate Business Names
- Learn 2 Serve
Licensing, Bonding or RegistrationThis business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Alerts & Actions
Pattern of Complaint
Based on BBB files, 360training.com has a pattern of disputes alleging product and customer service issues. Consumers allege technical difficulties when attempting to utilize online training courses, particularly with logging in and with the system “timing out.” Consumers further allege difficulty reaching customer service representatives for technical support.
The business has responded that in the last two quarters it has released several system updates that address log in and timing out issues and that a noticeable decline in complaints of timing out has been noted already. Further, the business recently hired additional customer service representatives who will be assigned to phone, chat and email support, which should improve answer rates.
For more details regarding disputes received by BBB, please visit the complaints tab of this business’s BBB Business Profile.