This Business Is Not BBB Accredited

360training.com, Inc

360training.com, Inc

(877) 881-2235

360training.com, Inc

19 years in business
6801 N Capital Of Texas Hwy Ste 150
Austin, TX 78731-1780
Fax Numbers
  • (512) 628-7629
Additional Phone Numbers
  • (512) 539-2697
Additional Email Addresses
  • support@360training.com
  • Craig.Douglas@360training.com
BBB File Opened: 09/09/2002
Business Started: 10/01/1997
Business Started Locally: 10/01/1997
Business Incorporated: 03/14/1997 in TX
Type of Entity
Corporation
Business Management
  • Mr. Craig Douglas
Business Category
  • Computers - Training
  • Career & Outplacement Counseling
  • Educational Consultants
  • Schools - Business & Vocational

Service Area
We service the following area(s): Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Alternate Business Names
  • Learn 2 Serve
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Alerts & Actions

Pattern of Complaint

Based on BBB files, 360training.com has a pattern of disputes alleging product and customer service issues. Consumers allege technical difficulties when attempting to utilize online training courses, particularly with logging in and with the system “timing out.” Consumers further allege difficulty reaching customer service representatives for technical support.

The business has responded that in the last two quarters it has released several system updates that address log in and timing out issues and that a noticeable decline in complaints of timing out has been noted already. Further, the business recently hired additional customer service representatives who will be assigned to phone, chat and email support, which should improve answer rates.

For more details regarding disputes received by BBB, please visit the complaints tab of this business’s BBB Business Profile. 

360training.com, Inc

This Business Is Not BBB Accredited

360training.com, Inc

Customer Review Rating:

97%

Composite Score: