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Find a Location

E-MDs has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • E-MDs

      9900 Spectrum Dr. Austin, TX 78717

    • E-MDs

      PO Box 2889 Cedar Park, TX 78630

    Business ProfileforE-MDs

    Computer Hardware
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    E-MDs has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • E-MDs

        9900 Spectrum Dr. Austin, TX 78717

      • E-MDs

        PO Box 2889 Cedar Park, TX 78630

      Location of This Business
      9900 Spectrum Dr., Austin, TX 78717
      BBB File Opened:
      5/18/2000
      Years in Business:
      28
      Business Started:
      3/1/1996
      Business Started Locally:
      3/1/1996
      Type of Entity:
      Corporation
      Alternate Business Name
      • AMT Solutions Inc
      • E-MDs Pharmacy
      Business Management
      • Ms. Denise Kreuzer, Manager
      • Mr. Ted Pakes
      Contact Information

      Customer Contact

      • Mr. Ted Pakes
      Additional Contact Information

      Fax Numbers

      • (512) 335-5209
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/15/2023

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      eMDs Solution series has been my electronic Medical records(EMR) company for over ******************************************************************** pricing, I was forced to look for other options. I did find an excellent EMR and gave eMDs the ample and allotted time of 90 days of termination. eMDs corporate sent me notification that I could not be released out of my contract due to it being on auto renewal. I was never notified, nor did I ever agree to or sign such a contract. They informed me that I needed to pay out $80,000.00 to be released from the contract. I had already started the process of transition to my new software company -eClinical Works(eCWs).My attorney asked them to produce the original contract(which they have yet to provide), and instead they produced a fraudulent signature from a former employee indicating that I had received notice of this new contract. I contacted my former employee and she verified that that was not her signature and that they even misspelled her name. My small business has been impacted financially due to not being able to bill patient visits due to eMDs not integrating billing services with eCWs. eMDs RCM (billing services) is another contract of eMDs that I inncorporated on3/2/21, and this contract is on auto renew and I also have given them a 90 day notice, however, this contract will not expire until October 2023. Since I do not want to pay out this contract, I have agreed to finish it out, but they must integrate with eCWs. The eMDs RCM team did inform me that corporate had told them not to speak or communicate with me nor any of my staff. I had to incur additional costs to hire an outside billing company ,clearing house and other costs to start billing for services rendered in order to meet filling deadlines. I have amicably tried to communicate directly with eMDs via emails, certified mail and phone calls with messages much to no avail. I had no choice but to hire an attorney in order to communicate with eMDs.

      Customer Reviews

      0 Customer Reviews

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