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Find a Location

Acer Service Corporation has 20 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Acer Service Corporation

      1394 Eberhardt Rd Temple, TX 76504-8832

      BBB Accredited Business
    • Acer Service Corporation

      4535 Towne Centre Ct #2000 San Diego, CA 92121

    • Acer Service Corporation

      4670 Alabama St San Diego, CA 92116

    • Acer Service Corporation

      14303 Gateway Place Poway, CA 92064

    • Gateway

      3234 Crain Highway Waldorf, MD 20603

    Business ProfileforAcer Service Corporation

    Computer Dealers
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.26/5stars

    Average of 31 Customer Reviews

    Customer Complaints

    540 complaints closed in last 3 years

    45 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/17/2012

    Years in Business: 48

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Acer Service Corporation has 20 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Acer Service Corporation

        1394 Eberhardt Rd Temple, TX 76504-8832

        BBB Accredited Business
      • Acer Service Corporation

        4535 Towne Centre Ct #2000 San Diego, CA 92121

      • Acer Service Corporation

        4670 Alabama St San Diego, CA 92116

      • Acer Service Corporation

        14303 Gateway Place Poway, CA 92064

      • Gateway

        3234 Crain Highway Waldorf, MD 20603

      Headquarters
      1394 Eberhardt Rd, Temple, TX 76504-8832
      BBB File Opened:
      11/24/1997
      Years in Business:
      48
      Business Started:
      1/1/1976
      Business Started Locally:
      1/1/1976
      Business Incorporated:
      5/4/1984
      Accredited Since:
      7/17/2012
      Type of Entity:
      Corporation
      Alternate Business Name
      • Acer Repair
      • Acer Service Center
      • Acer
      • Acer Computer Co
      • E-Machines
      Business Management
      • Mr. Mark Dyson, Manager
      • Mrs. Bernice Craig, Member
      • Mr. Mark Groveunder, Director
      • Mrs. Pamela Talley, Administrative Assistant
      Contact Information

      Principal

      • Mr. Mark Dyson, Manager
      • Mr. Mark Groveunder, Director

      Customer Contact

      • Mr. Mark Dyson, Manager
      Additional Contact Information

      Customer Complaints

      540 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/18/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I purchased a laptop for $1,124.55 from them via Amazon. Due to unexpected expenses, I requested a refund before I received the item. Upon receipt of the item, I followed their instructions regardibg labels. I opened the shipping box it came in (never even touched the product box) and put the packing skip inside the shipping box, taped it up and sent it back.Per their policy, there is a 20% restocking fee if the item is late, damaged, or has missing parts I sent package promptly, and again, I never even touched the product box.On April 17th I received a refund for $816.45. I contacted the seller stating I didn't received the full refund. The seller replied claiming scratches on the laptop. It is impossible that the scratches were from me as I never touched it. Either they are lying to keep my money, or they sent a damaged item. All I want is the remainder of mt refund.
      Read More

      Customer Reviews

      31 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Michael F

      1 star

      04/11/2024

      Bought an Aspire 3, screen burnt out in just over a year. I fixed that on my own dime because Acer would not cover and a few weeks after I fixed that, the battery stopped working. Have to now keep laptop plugged in at all times. These things are built to break right after warranty and it shows by Acers lack of willingness to help out a few months after the warranty ends. By far the cheapest and worst laptop Ive ever owned.

      Local BBB

      BBB serving the Heart of Texas

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