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Find a Location

Account Services has 1 locations, listed below.

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    Business ProfileforAccount Services

    Collections Agencies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/1/1997

    Years in Business: 59

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Debt Recovery Agency

    Products & Services

    This company offers processing returned checks for merchants.

    Business Details

    Location of This Business
    1802 NE Loop 410 Ste 400, San Antonio, TX 78217-5221
    BBB File Opened:
    3/1/1965
    Years in Business:
    59
    Business Started:
    3/1/1965
    Business Incorporated:
    7/11/1974
    Accredited Since:
    4/1/1997
    Type of Entity:
    Corporation
    Alternate Business Name
    • Healthcare Financial Services
    • ASI
    • Account Services Collections Inc
    • Account Services USA
    Hours of Operation

    Primary

    M:
    8:00 AM - 7:00 PM
    T:
    8:00 AM - 7:00 PM
    W:
    8:00 AM - 7:00 PM
    Th:
    8:00 AM - 7:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    9:00 AM - 1:00 PM
    Su:
    Closed
    Business Management
    • Ms. Cindy Dillingham, Manager of Customer Support
    • Mr. Bill Brennan, Controller
    • Mr. Rick Goforth, President
    Contact Information

    Principal

    • Mr. Rick Goforth, President

    Customer Contact

    • Ms. Cindy Dillingham, Manager of Customer Support
    • Mr. Rick Goforth, President
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/19/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I am not liable for this debt with 12 ***************************** fcu,I do not have a contract with account services,they did not provide me with the original contract I requested
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rebecca D

    1 star

    02/08/2022

    I called to negotiate a **** with a Account Services, *** collection agency. They denied negotiating a lower fee to pay off debt and in informed them I could not pay full amount. I simply did not have it all at the time less than two weeks ago from today date. Soon after my information was compromised by them literally providing a fake email address, but they already had my previous address and current phone number and used it to share online with a marketing database for countless of robo calls. They provided it to refinance a mortgage, to do home improvement and so many others that I receive calls from 7:30am until 9:00pm at night. In the last two weeks I have thousands of calls no exaggeration. I do not even own a home. I rent. They set up a fake email address but have my old previous residence and current phone and submitting it to everything they can find online to subject me to unmanageable phone calls. I wish I could share with you a screen shot of the countless calls I get. Even though I tell companies I wish to OPT OUT and STOP they say well it was recently submitted, and it was not by me. This is DEBT COLLECTOR who I spoke with who did this they are clearly the culprit because before my conversation with them I had none of this trouble and through my phone calls it can be proven in a court of law if necessary. I spoke only with one person who was a female. Now I am being inundated with hundreds of calls an hour and even on weekends. It is my work phone and I do not have the ability to download those applications to take preventative measure. What do you suggest and what can I do? The reason I have this data is because I called one of the phone calls back called Rocket Mortgage spoke with a man who informed me of how my data was entered into the system with the fake email and the debt company did have the old address and my current phone number. Pathetic tactics beneath me to do this to you.

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