BBB Accredited Business Profile

The Great Rug Company

The Great Rug Company

(512) 454-4200

The Great Rug Company

27 years in business
7501 Burnet Rd
Austin, TX 78757-1202
Fax Numbers
  • (512) 454-1228
Additional Email Addresses
BBB File Opened: 05/07/1999
Business Started: 12/28/1989
Business Started Locally: 12/28/1989
Business Incorporated: 12/28/1989 in TX
Type of Entity
Business Management
  • Ms. Lois Snider, President
  • Mr. Joey Taute, General Manager
Business Category
  • Carpet & Rug Dealers - New
Methods of Payment
  • Cash, Check, MasterCard, Visa, Discover, American Express 
Refund & Exchange Policy: 

All in-stock area rugs may be taken on 48 hour approval.

Any rugs kept longer than the 48 hour approval must have priorapproval from management.

If rug is kept past 48 hour approval then sale becomes final withno exchanges, refunds or credits available.

All rugs are subject to inspection for damage and/or abuse. Any rug isfound to be damaged, abused or used in any way it cannot be returned or exchanged.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

The Great Rug Company