This Business Is Not BBB Accredited

Outdoors Online

Outdoors Online

Outdoors Online

Headquarters
227 N Loop 1604 E Ste 150
San Antonio, TX 78232-1450
Additional Email Addresses
  • support@campingandfishingoutlet.com
  • support@outdoorsonline.zendesk.com
  • hello@campingandfishingoutlet.com
BBB File Opened: 03/03/2016
Business Management
  • Owner Manager
Business Category
  • Camping Equipment
Additional Information
  • BBB requested the business address concerns regarding consumers alleging they had not received ordered products from Camping & Fishing Outlet's website. Specifically, BBB requested the company explain their delivery process, explain the company's...
  • BBB requested the business address concerns regarding consumers alleging they had not received ordered products from Camping & Fishing Outlet's website. Specifically, BBB requested the company explain their delivery process, explain the company's refund policy, detail how long it takes consumers to receive products, provide a list of managed websites, disclose a primary email address for customer service, provide a dba filing in a Texas County or Secretary of State filing, provide a physical address for the company, and provide a list of key members in the company.

    As of December 21, 2016, Camping & Fishing Outlet has not responded. Additionally, BBB has been unable to verify a working address to reach the business. 

    BBB also contacted YETI and found Camping & Fishing Outlet is not an authorized dealer of YETI's products. 

Alternate Business Names
  • Camping & Fishing Outlet

NR

Pattern of Complaint

Based on BBB files, Camping & Fishing Outlet has a pattern of disputes alleging non-delivery of items. Complainants allege they order various camping and fishing supplies with Camping & Fishing Outlet receiving payment prior to shipment of product. Complainants further allege after paying for camping and fishing supplies, they had limited to no communication from the company. Complainants also allege Camping & Fishing Outlet has not responded to ... Read More

Alert

BBB has received numerous complaints against Outdoors Online since March 2016 with a large increase beginning in December 2016. BBB has been unable to verify the contact information provided for Outdoors Online, including the company’s mailing and email addresses.

BBB has also verified that the phone number on file for the company has been disconnected. BBB is continuing to research this company in order to establish alternative forms of contact ... Read More

Overview

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
BBB does not have sufficient information to issue a rating on this business.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Outdoors Online

THIS BUSINESS IS NOT BBB ACCREDITED

Outdoors Online

Customer Review Rating:

99%