BBB Accredited Business Profile

Grande Communications

Grande Communications

(877) 647-2633

Grande Communications

17 years in business
Headquarters
401 Carlson Circle
San Marcos, TX 78666-6730
Fax Numbers
  • (512) 878-4281
Additional Email Addresses
  • Debbie.dobernecki@mygrande.com
BBB File Opened: 04/04/2000
Business Started: 11/01/1999
Business Started Locally: 11/01/1999
Business Incorporated: 04/12/2000 in TX
Type of Entity
Limited Liability Company
Business Management
  • Ms. Marie Lew, RCN
Business Category
  • Cable TV, Internet & Telephone Installation Service
Products & Services
High Speed Internet, Digital Cable Services, Local and long-distance telephone, Enterprise/Commercial Products
Alternate Business Names
  • Grande Communications Networks LLC
Methods of Payment
  • Grande has multiple options for our customers to make payments that are easy and convenient. Customers may make a payment online for no charge at billing.mygrande.com, use our toll-free Express Payment system at 877-654-1414, at one of our local offices, or by mailing in payments. Customers may also make payments over the phone with one of our friendly staff for a $3.50 convenience fee.  HEB and Speedy Cash are also recognized as payment centers for our
    Grande customers, but please keep in mind it can take up to 3 business days for a payment at a third party location to process through Grande. (There may also be a convenience fee charged at the pay station which is not Grande related.)
Refund & Exchange Policy: 
Grande Communications’ residential service does not have contract terms so customers can cancel at any time. Grande also offers a 30-day risk free trial.  This trial must be stated before the installation of services

Grande Communications

Grande Communications

BBB ACCREDITATION SINCE 04/04/2000

Customer Review Rating:

100%

Composite Score: