BBB Accredited Business Profile

Big Top Inflatables

Big Top Inflatables

(830) 438-3100

Big Top Inflatables

11 years in business
27006 Trinity Bend
San Antonio, TX 78261-2659
BBB File Opened: 01/08/2009
Business Started: 01/01/2007
Business Started Locally: 01/01/2007
Business Incorporated: 07/12/2011 in TX
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Mr. Robert C Savona, Member
  • Mrs. Cynthia B Savona, Member
Business Category
  • Bounce House
  • Food Processing Equipment
  • Candy
  • Concession Stands
  • Games
  • Popcorn
  • Tents
  • Amusement Devices
  • Product Sales
  • Popcorn Machine

Products & Services
Inflatable Games, Corporate Tents, Concession Machines, Pinball Machines, Hand Trucks
Alternate Business Names
  • Savona Studios, LLC
  • Big Top Inflatables & Tents
Methods of Payment
  • Visa, MasterCard, Discover, American Express, PayPal, Bank Wire, and Certified Bank Checks.
Refund & Exchange Policy: 

I. ACCEPTANCE OFORDER:
Big Top Inflatables(hereinafter, formally known as BTI), will accept your order for the Product(s)or Device(s) as documented on your Invoice. By accepting the order,Purchaser(s) (i.e., person, company, or entity purchasing the product ordevice) acknowledges and certifies that they have had sufficient opportunity toread our Terms and Conditions, understand its content, and the order wasexecuted freely, intelligently, and without duress of any kind. Purchaser(s)further agrees to the terms set forth in this Agreement and as documented onthe Invoice and irrevocably agrees to operate the Product(s) or Devices(s)purchased in compliance with the Manufacturer(s) Product Manual(s) andaccording to and within all guidelines set by the Local, State, and FederalAuthorities.

A) BTI will not acceptdifferent, amended, or additional terms without written consent of anauthorized BTI Representative.
B) BTI is not responsiblefor clerical or typographical errors or omissions made on any documents,quotations, website, literature, advertisements, and / or other relevantmaterial.
C) Preliminarynegotiations shall not constitute an Agreement for the sale of goods.
D) BTI does not warehouse,design, manufacture, or package the products or devices sold. The productspurchased are drop-shipped directly from the Respective Manufacture(s) to thePurchaser(s).
E) Upon receipt of PurchasedProduct(s) and prior to usage, should Purchaser(s) not receive theManufacture(s) Product Manual(s), Purchaser(s) is prohibited from using, renting,or leasing the products purchased until the Product Manual(s) is received bythe Respective Manufacture(s). Please contact BTI or the Respective Manufacture(s)for assistance in obtaining the Product Manual(s).  

II. PAYMENT:
BTI requires fullpayment at the time order - 100% (Pre-Paid US Funds).

A) Payments must bereceived by BTI no later than 5 calendar days from invoice date; otherwise the orderwill not be processed and automatically cancelled without further notice.
B) The ship date onthe Invoice will reflect the Estimated Ship Date the Product(s) or Device(s)will be released from the Respective Manufacture(s). 
C) Payments on the Invoicemust be received prior to releasing Purchaser(s) Product(s) and Device(s). BTIis not responsible for monitoring final payments. It is the Purchaser(s)responsibility to keep track of the date their product is due to ship andmaking arrangements with BTI for the final payment prior to the estimated scheduledship date. Should Purchaser(s) fail to make final payment, as stated on theInvoice and in this Agreement, then all deposits and payments are voluntarily forfeited.BTI will retain all said deposits and payments and will resell the Product(s)and Device(s) ordered on the Invoice and under this Agreement.
D) Full, Partial andFinal Payments must be made in the form of a U.S. Certified Funds, Money Order,Bank Wire Transfer, or any of the following Credit Cards: Visa, MasterCard,Discover, and American Express. BTI also accepts PayPal Payments and PayPalPayments distributed via PayPal Credit or any other BTI Preapproved FinanceCompany or Banking Institution. Please Note: Purchaser(s) Product(s) or Device(s)will not be shipped until payment has cleared our financial institutions.
E) BTI will onlyaccept Bank Wire as payment for orders placed or shipped outside of the 48 USContiguous States and all International Orders.
F) All payments arepayable to Big Top Inflatables.

III. SHIPPING:
Freight is always"Collect" unless otherwise indicated on the Invoice.

A) BTI will not beresponsible for freight charges over what may have been quoted prior toshipment.
B) The ship datelisted on the Invoice refers to the Estimated Ship Date the Product(s) orDevice(s) will be ready for shipment.
C) Delay of payment onan order will result in a potential delay in the on-time completion ofPurchaser(s) order and shipment.
D) BTI may use the servicesof Fed Ex, UPS, USPS and any other unrelated common carriers to handle thedelivery of Purchaser(s) Product(s) or Device(s).
E) Whenever possible,BTI will offer the discounts afforded to BTI to the Purchaser(s) for theirshipments.
F) Unless a carrier isspecified by the Purchaser(s), BTI will use, at its discretion, its best methodand carrier to get the Product(s) or Device(s) to the Purchaser(s).
G) InternationalOrders: Purchaser(s) will be required to authorize BTI's International ShippingPolicy prior to shipment.
H) BTI is notresponsible for delays in shipping due to weather, union strikes, fires,floods, freight embargos, terrorism, and acts of governments or nature.
I)  Shipments to residences / businesses or theuse of a lift gate style truck to unload Product(s) or Device(s) may be subjectto additional shipping charges.
J)  DAMGESCAUSED BY THE CARRIERS ARE NOT THE RESPONSIBILITY OF BTI. Freight andGround Carriers policies, for the handling of damaged goods during shipment,must be followed to assure the claims are handled properly. The Purchaser(s)must inspect the package(s) for damage(s) prior to signing the Bill of Lading.Purchaser(s) should refuse and relinquish any damaged package(s) back to thefreight carrier, or should Document the Damage on the Delivery Receipt (i.e.,Bill of Lading) for further claim investigation. Moreover, the Purchaser(s)shall inspect the Product(s) or Device(s) promptly after receipt and shallnotify the BTI and their Respective Manufacturer(s), in writing (i.e., USCertified Mail), of any claims, including claims of breach of warranty, withinfive (5) days after purchaser discovers or should have discovered the factsupon which the claim is based. Failure of Purchaser(s) to give written noticeof a claim within the inspection time period shall be deemed to be a waiver ofa claim for defective Product(s) or Device(s), a waiver of the right to rejectthe goods, and conclusive proof that the Product(s) or Device(s) were receivedby Purchaser(s) without defect(s).
K) IT IS IMPORTANT TO CHECK ALL ORDERSIMMEDIATELY WHEN RECEIVED! All returned shipments must be Pre-approved byBTI and their respective Manufacturer(s) and a Return Authorization (RA) numberissued; if not, Purchaser(s) will be responsible for the freight charges.

IV. MANUFACTURE(S) WARRANTY& PRODUCT MANUALS:
All products are soldwith the Manufacture(s) limited warranty, if any. The warranty period andservice varies by the Respective Manufacturer and the Product(s) or Device(s). ClearanceItems, Slide Liners, Pool Liners, Stairs / Handles attached to Liners, Netting,Zippers, Velcro, Module Art Panels, Misting Kits, and Hand Trucks are all SoldAs-Is No Warranty, No Replacement, No Return, and No Refund. These item(s) areconsidered Wear Items or Items that the Respective Manufacture(s) have electednot to warranty, repair, or replace.

BTI DOES NOT MANUFACTURE NOR PROVIDES AWARRANTY ON ANY PRODUCT(S) OR DEVICE(S) SOLD TO PURCHASER(S).

A) BTI is notresponsible for any lost revenue as a result of a warranty claim byPurchaser(s).
B) BTI shall not beresponsible for any Freight to and from the Respective Manufacturer(s) businesslocation(s) with respect to warranty issues or returns.
C) Any Warranty Claimsof defect must be directed to the Respective Manufacturer(s) and not BTI.
D) The Respective Manufacture(s)warranty cards, product manuals, or name will be provided with or documented onthe product(s) purchased. For more assistance, please contact BTI regardingManufacture(s) contact details for warranty claims or assistance with thewarranty process.

BTI PROVIDES NO SEPARATE WARRANTY AND TO THEMAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BTI EXPRESSLY DISCLAIMS ALLWARRANTIES AND CONDITIONS REGARDING ANY PRODUCT(S) OR DEVICE(S) SOLD TO YOU,WHETHER EXPRESSED, IMPLIED OR STATUTORY, AND INCLUDING BUT NOT LIMITED TO ALLWARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE ANDNON-INFRINGEMENT OF THIRD PARTY RIGHTS.

V. RETURNS:
BTI is a Drop-ship,Distribution Company that sells Product(s) and Device(s) from numerous Manufacture(s)who all have their own policies regarding returns. Due to the various policiesof our Respective Manufacture(s), BTI does not accept returns on any shippeditems. However, BTI will authorize a full return on any cancelled orders priorto the Product(s) or Device(s) being shipped.

A) In the rare case thePurchaser(s) Product(s) or Device(s) unfortunately arrive damaged or defective,replacements are usually offered by the Respective Manufacture(s) and at nocharge to the Purchaser(s). Purchaser(s) must comply with Section III(SHIPPING) of this Agreement. The Product(s) or Device(s) must be in a "Newand Unused-Like Condition" when returned. Any necessary repairs requiredto bring the returned Product(s) or Device(s) to a “New and Unused-LikeCondition” will be paid by Purchaser(s). BTI, and the RespectiveManufacturer(s), will not accept returns for any Used, Pre-Ordered, or CustomManufactured Product(s) or Device(s). This includes, Purchaser(s) name tags orgraphics added to item(s), custom designs, and custom ordered colors notstandard on the Product(s) or Device(s) for Purchaser(s).
B) Purchaser(s) willnot receive a Refund or Credit until all Product(s) or Device(s) have beenreturned, authorized and accepted by the Respective Manufacture(s), andthird-party billing (i.e., shipping charges, administrative, handling,restocking, and storage fees, etc.), which have also been cleared BTI and theiraccounting department. Refunds may take upwards of 60 or more business days dueto third-party billing to account for an accurate refund or credit.
C) In the case that Purchaser(s)Product(s) or Device(s) is not able to be delivered and requires to be held instorage, for the following reasons but is not limited to Wrong address/Contactinformation provided to BTI or Away from residence/business/terminal and notable to accept delivery, Purchaser(s) will have 3 business days to respond tothe Respective Carrier(s) or contact BTI to reschedule delivery (some fees mayapply). After this timeframe has elapsed and no delivery has been scheduled,the Product(s) or Device(s) will be returned to the Respective Manufacturer(s)and NO refund will be issued under our Shipping and Returns Policies asoutlined on this Agreement. *Restocking fees vary from RespectiveManufacture(s). Please contact BTI prior to purchasing and inquire about these requiredfees.

VI. JURISDICTION ANDVENUE:
In the event oflitigation between the parties concerning the Product(s) or Device(s) shippedto Purchaser(s), such action shall be governed by the laws of Texas, U.S.A.Mandatory and exclusive venue shall be in the state or federal courts locatedin Bexar County Texas.

VII. SALES AND USETAXES AND DUTY:
BTI prices do notinclude sales and use tax. All charges are subject to the local, state, and federalsales and use taxes, if any. Purchaser(s), located within the State of Texas,to include Will Call Orders and orders with a Texas Ship-To Destination, aresubject to Texas State Sales and Use Tax unless they provide a valid TexasSales and Use Resale or Exemption Certificate. Purchaser(s) shall pay such taxesimposed on the invoice, and all penalties and interest, if any, accruedtherewith. The amount of any present or future sales and use tax applicable tothe sale or use of the Product(s) or Device(s) sold hereunder shall be paid bythe Purchaser(s). Purchaser(s) agrees to indemnify and hold BTI harmless from anyand all taxes (and any interest and penalties arising thereon) which anygovernmental or taxing authority claims or determines is due and has not beenpaid on the Invoice, as a direct or indirect result of the Purchaser(s) act oromission, including the Purchaser(s) failure to qualify for any sales or usetax exemption. All duty and or taxes owed for international orders will be paidby Purchaser(s) to custom authorities for their respective country.

STATE OF ALABAMA (Sales & Use TaxDisclosure): See important Alabama sales and use tax information regarding the taxyou may owe directly to the State of Alabama: Purchaser(s), located withinthe State of Alabama, or orders with an Alabama Ship-To Destination, are subjectto Alabama Use Tax, if any. Purchaser(s) shall pay such taxes imposed on the invoice,and all penalties and interest, if any, accrued therewith. The amount of anypresent or future sales and use tax applicable to the sale or use of the Product(s)or Device(s) sold hereunder shall be paid by the Purchaser(s). Purchaser(s)agrees to indemnify and hold BTI harmless from any and all taxes (and anyinterest and penalties arising thereon) which any governmental or taxingauthority claims or determines is due and has not been paid on the Invoice, asa direct or indirect result of the Purchaser(s) act or omission, including thePurchaser(s) failure to qualify for any sales or use tax exemption. BTI is notrequired to and does not collect Alabama sales or use tax. For more information,please contact the Alabama Department of Revenue at (334) 242-1170 or visit their website locatedat http://revenue.alabama.gov.

STATE OF COLORADO (Sales & Use Tax Disclosure): Seeimportant Colorado sales and use tax information regarding the tax you may owedirectly to the State of Colorado: Purchaser(s), located within the State ofColorado, or orders with a Colorado Ship-To Destination, are subject to ColoradoUse Tax, if any. Purchaser(s) shall pay such taxes imposed on the invoice, andall penalties and interest, if any, accrued therewith. The amount of any presentor future sales and use tax applicable to the sale or use of the Product(s) orDevice(s) sold hereunder shall be paid by the Purchaser(s). Purchaser(s) agreesto indemnify and hold BTI harmless from any and all taxes (and any interest andpenalties arising thereon) which any governmental or taxing authority claims ordetermines is due and has not been paid on the Invoice, as a direct or indirectresult of the Purchaser(s) act or omission, including the Purchaser(s) failureto qualify for any sales or use tax exemption. BTI is not required to and doesnot collect Colorado sales or use tax. Consumer use tax mustbe paid by Colorado residents and businesses on purchases (items used forpersonal or business purposes, not resold) that did not include Colorado salestax, such as those made over the Internet, by mail order, or by telephone.Consumer use tax is payable to the state by individuals and businesses whensales tax is due but has not been collected. Individuals and businesses havealways been required to pay sales or use tax on taxable purchases fromout-of-state vendors if the item is sold, leased, or delivered in Colorado foruse, storage, distribution, or consumption in the state. Colorado state use taxis the same rate as the sales tax. Use tax is also collected by some localgovernments and special districts. For more information,please contact the Colorado Department of Revenue at (303)-205-8411 or visittheir website located at https://www.colorado.gov/revenue.

STATE OF KENTUCKY (Sales & Use Tax Disclosure): See important Kentucky sales and use tax information regarding the taxyou may owe directly to the State of Kentucky: Purchaser(s), located withinthe State of Kentucky, or orders with a Kentucky Ship-To Destination, are subjectto Kentucky Use Tax, if any. Purchaser(s) shall pay such taxes imposed on the invoice,and all penalties and interest, if any, accrued therewith. The amount of anypresent or future sales and use tax applicable to the sale or use of the Product(s)or Device(s) sold hereunder shall be paid by the Purchaser(s). Purchaser(s)agrees to indemnify and hold BTI harmless from any and all taxes (and anyinterest and penalties arising thereon) which any governmental or taxingauthority claims or determines is due and has not been paid on the Invoice, asa direct or indirect result of the Purchaser(s) act or omission, including thePurchaser(s) failure to qualify for any sales or use tax exemption. Theretailer (BTI) is not required to and does not collect Kentucky sales or usetax.; The purchase may be subject to Kentucky use tax unless the purchase isexempt from taxation in Kentucky.; The purchase is not exempt merely because itis made over the Internet, by catalog, or by other remote means.; and TheCommonwealth of Kentucky requires Kentucky purchasers to report all purchasesof tangible personal property or digital property that are not taxed by theretailer and pay use tax on those purchases unless exempt under Kentucky law.The tax may be reported and paid on the Kentucky individual income tax returnor by filing a consumer use tax return with the Kentucky Department of Revenue.These forms and corresponding instructions may be found on the KentuckyDepartment of Revenue's Internet Web site. See important Kentucky sales and usetax information regarding tax you may owe directly to the Commonwealth ofKentucky. For more information, please contact the Kentucky Department ofRevenue at (502) 564-3226 or visit their website located at http://revenue.ky.gov.

STATE OF LOUISIANA (Sales & Use TaxDisclosure): See important Louisiana sales and use tax information regarding the taxyou may owe directly to the State of Louisiana: Purchaser(s), locatedwithin the State of Louisiana, or orders with a Louisiana Ship-To Destination,are subject to Louisiana Use Tax, if any. Purchaser(s) shall pay such taxesimposed on the invoice, and all penalties and interest, if any, accruedtherewith. The amount of any present or future sales and use tax applicable tothe sale or use of the Product(s) or Device(s) sold hereunder shall be paid bythe Purchaser(s). Purchaser(s) agrees to indemnify and hold BTI harmless from anyand all taxes (and any interest and penalties arising thereon) which anygovernmental or taxing authority claims or determines is due and has not beenpaid on the Invoice, as a direct or indirect result of the Purchaser(s) act oromission, including the Purchaser(s) failure to qualify for any sales or usetax exemption. BTI is not required to and does not collect Louisiana sales oruse tax. The Purchaser(s) purchase is subject to Louisiana use tax unless it isspecifically exempt, and there is no exemption specifically based on the factthat a purchases made over the Internet, by catalog, or by other remote means.Louisiana law requires that use tax liability be paid annually on theindividual income tax return or through other means as may be required byadministrative rule by the secretary in accordance with the AdministrativeProcedure Act, hereinafter referred to as “administrative rule.” For moreinformation, please contact the Louisiana Department of Revenue at (855) 307-3893or visit their website located at http://www.rev.state.la.us.

STATE OF OKLAHOMA (Sales & Use TaxDisclosure): See important Oklahoma sales and use tax information regarding thetax you may owe directly to the State of Oklahoma: Purchaser(s), located within the State ofOklahoma, or orders with an Oklahoma Ship-To Destination, are subject toOklahoma Use Tax, if any. Purchaser(s) shall pay such taxes imposed on the invoice,and all penalties and interest, if any, accrued therewith. The amount of anypresent or future sales and use tax applicable to the sale or use of the Product(s)or Device(s) sold hereunder shall be paid by the Purchaser(s). Purchaser(s)agrees to indemnify and hold BTI harmless from any and all taxes (and anyinterest and penalties arising thereon) which any governmental or taxingauthority claims or determines is due and has not been paid on the Invoice, asa direct or indirect result of the Purchaser(s) act or omission, including thePurchaser(s) failure to qualify for any sales or use tax exemption. BTI is notrequired to and does not collect Oklahoma sales or use tax. For moreinformation, please contact the Oklahoma Department of Revenue at (405) 521-3160or visit their website located at https://www.ok.gov/tax.

STATEOF SOUTH CAROLINA (Sales & Use Tax Disclosure): Seeimportant South Carolina sales and use tax information regarding the tax youmay owe directly to the state of South Carolina: Purchaser(s), locatedwithin the State of South Carolina, or orders with a South Carolina Ship-ToDestination, are subject to South Carolina Use Tax, if any. Purchaser(s) shallpay such taxes imposed on the invoice, and all penalties and interest, if any,accrued therewith. The amount of any present or future sales and use taxapplicable to the sale or use of the Product(s) or Device(s) sold hereundershall be paid by the Purchaser(s). Purchaser(s) agrees to indemnify and holdBTI harmless from any and all taxes (and any interest and penalties arisingthereon) which any governmental or taxing authority claims or determines is dueand has not been paid on the Invoice, as a direct or indirect result of thePurchaser(s) act or omission, including the Purchaser(s) failure to qualify forany sales or use tax exemption. BTI is not required to and does not collectSouth Carolina sales and use tax. The purchase of tangible goods for use inSouth Carolina, on which no South Carolina sales and use tax has been paid, aresubject to the use tax. Examples include: catalog purchases, goods boughtonline over the internet, or furniture purchased out of state and delivered toSouth Carolina on which no (or insufficient) South Carolina tax was paid. Anyonewho buys tangible personal property from out-of-state and brings it into SouthCarolina is responsible for paying a use tax of 6% on the sales price of theproperty. Businesses that regularly make non-taxed purchases from out of statereport and pay the use tax on their monthly sales and use tax return. A use taxcredit will be allowed for sales tax paid and due in another state, if theother state has similar reciprocity with South Carolina. The same rules forsales tax also apply to use tax. For more information, please contact the SouthCarolina Department of Revenue at (803) 898-5000 or visit their website located at https://dor.sc.gov.
STATE OF SOUTH DAKOTA (Sales & Use TaxDisclosure) – See important South Dakota sales and use taxinformation regarding the tax you may owe directly to the state of South Dakota: Purchaser(s), locatedwithin the State of South Dakota, or orders with a South Dakota Ship-ToDestination, are subject to South Dakota Use Tax, if any. Purchaser(s) shallpay such taxes imposed on the invoice, and all penalties and interest, if any,accrued therewith. The amount of any present or future sales and use taxapplicable to the sale or use of the Product(s) or Device(s) sold hereundershall be paid by the Purchaser(s). Purchaser(s) agrees to indemnify and holdBTI harmless from any and all taxes (and any interest and penalties arisingthereon) which any governmental or taxing authority claims or determines is dueand has not been paid on the Invoice, as a direct or indirect result of thePurchaser(s) act or omission, including the Purchaser(s) failure to qualify forany sales or use tax exemption. BTI is not required to and does not collectSouth Dakota sales and use tax.

A) The noncollectingretailer is not required, and does not collect South Dakota sales or use tax;
B) The purchase issubject to state use tax unless it is specifically exempt from taxation;
C) The purchase is notexempt merely because the purchase is made over the Internet, by catalog, or byother remote means;
D) The state requireseach South Dakota purchaser to report any purchase that was not taxed and paytax on the purchase. The tax may be reported and paid on the South Dakota usetax form; and e. The use tax form and corresponding instructions are availableon the South Dakota Department of Revenue website.

For more information,please contact the South Dakota Department of Revenue at (605) 773-3311 orvisit their website located at http://dor.sd.gov.

STATE OF TENNESSEE (Sales & Use TaxDisclosure): See important Tennessee sales and use tax information regarding the taxyou may owe directly to the State of Tennessee: Purchaser(s), locatedwithin the State of Tennessee, or orders with a Tennessee Ship-To Destination,are subject to Tennessee Use Tax, if any. Purchaser(s) shall pay such taxesimposed on the invoice, and all penalties and interest, if any, accruedtherewith. The amount of any present or future sales and use tax applicable tothe sale or use of the Product(s) or Device(s) sold hereunder shall be paid bythe Purchaser(s). Purchaser(s) agrees to indemnify and hold BTI harmless from anyand all taxes (and any interest and penalties arising thereon) which anygovernmental or taxing authority claims or determines is due and has not beenpaid on the Invoice, as a direct or indirect result of the Purchaser(s) act oromission, including the Purchaser(s) failure to qualify for any sales or usetax exemption. BTI is not required to and does not collect Tennessee sales oruse tax. For more information, please contact the Tennessee Department ofRevenue at (615) 253-0600 or visit their website located at http://www.tn.gov/revenue.

STATE OF VERMONT (Sales & Use TaxDisclosure): See important Vermont sales and use tax information regarding the taxyou may owe directly to the State of Vermont: Purchaser(s), located withinthe State of Vermont, or orders with a Vermont Ship-To Destination, are subjectto Vermont Use Tax, if any. Purchaser(s) purchase is subject to Vermont Salesand Use Tax, which is due on all nonexempt purchases made with BTI. The Stateof Vermont requires Purchaser(s) to file a sales and use tax return and paytaxes on all nonexempt purchases made with BTI. Purchaser(s) shall pay such taxesimposed on the invoice, and all penalties and interest, if any, accruedtherewith. The amount of any present or future sales and use tax applicable tothe sale or use of the Product(s) or Device(s) sold hereunder shall be paid bythe Purchaser(s). Purchaser(s) agrees to indemnify and hold BTI harmless from anyand all taxes (and any interest and penalties arising thereon) which anygovernmental or taxing authority claims or determines is due and has not beenpaid on the Invoice, as a direct or indirect result of the Purchaser(s) act oromission, including the Purchaser(s) failure to qualify for any sales or usetax exemption. BTI is not required to and does not collect Vermont sales or usetax. For more information, please contact the Vermont Department of Revenue at (802)828-2505 or visit their website located at http://tax.vermont.gov.

VIII. DISCLAIMER:

BTI DISCLAIMS ANY RESPONSIBILITY WHATSOEVER TOPURCHASER(S) OR TO ANY OTHER PERSON FOR INJURY TO PERSON OR DAMAGE TO OR LOSSOF PROPERTY OR VALUE CAUSED BY ANY PRODUCT WHICH HAS BEEN SUBJECT TO MISUSE,NEGLIGENCE, OR ACCIDENT, OR MISAPPLIED, OR MODIFIED OR REPAIRED BY UNAUTHORIZEDPERSONS, OR IMPROPERLY INSTALLED OR MAINTAINED. PURCHASER(S) AGREES TO COMPLY AND OPERATE THEIR PRODUCT(S) ORDEVICE(S) ACCORDING AND WITHIN THE GUIDELINES SET BY THE RESPECTIVEMANUFACTURE(S) AND LAWS ACCORDING AND WITHIN THE GUIDELINES SET BY LOCAL,STATE, AND FEDERAL AUTHORITIES.

BTIIS NOT THE MANUFACTURER OF ANY PRODUCT(S) OR DEVICE(S) AND TO THE GREATESTEXTENT ALLOWED BY LAW HEREBY EXPRESSLY DISCLAIMS ANY RESPONSIBILITY TOPURCHASER(S) TO PROVIDE PURCHASER(S) WITH ANY TRAINING, WARNINGS, PRODUCTOPERATION MANUAL OR OTHER INSTRUCTIONS OR WARNINGS CONCERNING THE SAFEOPERATION OF THE PRODUCTS. PURCHASER IS SOLELY RESPONSIBLE FOR OBTAINING ALLSUCH TRAINING AND INFORMATION TO THE EXTENT NECESSARY.

IX. TOLERANCES:
All dimensions andweights stated on the BTI Website, located at https://www.BigTopInflatables.com and pertaining to Product(s) or Device(s) sold byBTI are approximate. BTI, or the Respective Manufacturer(s), at their sole discretion,may substitute standard colors for similar colors and if deemed necessary tocomplete an order on time, to include, not being responsible for color matchingof Product(s) or Device(s) based on photographs or computer generatedillustrations.

X. COPYRIGHTS:
All logos, productnames, trademarks, artwork, literature, and photographs are proprietary of BTIand their Respective Manufacture(s). Any unauthorized reproduction, of any ofthese items, constitutes a copyright infringement and is punishable by law.

XI. MODIFICATIONS:
Prices are subject toadjustment if Purchaser(s) request changes in specifications, quantities, ordelivery requirements. All paragraphs of this Agreement shall apply to Product(s)or Device(s) to which such changes apply, and no modifications of the terms andconditions hereof shall be binding on BTI or their Respective Manufacture(s)unless contained in writing, signed by an authorized BTI Representative, andexpressly stating both that such terms and conditions are being modified andthe nature of such modification. Any changes requested are subject tore-quotation of the final cost of the item(s) purchased by Purchaser(s).

XII. CANCELLATION:
Purchaser(s) maycancel this Agreement, in whole or part, upon written notice (i.e. US CertifiedMail) to BTI within 48 hours from the Date of Order. Purchaser(s) may be liablefor the payment of any cancellation charges resulting from cancellation incurredby BTI. BTI reserves the right to withhold initial payment(s), in part or infull, made by Purchaser(s), to use as remedy for production readjustment andassociated costs. Cancellation requests are not accepted on items that haveshipped or been prepared for shipment. A refusal of the item at delivery willnot be considered a return and credit will NOT be issued back to your originalpayment method. Please note that all items are shipped directly from theRespective Manufacture(s). Should BTI not have Purchaser(s) Trackinginformation at the time Cancellation request, this does not mean that thePurchaser(s) Product(s) or Device(s) have not shipped.

XIII. INDEMNIFICATION:
Purchaser(s)(whether one or more) shall and does hereby agree to indemnify, hold harmlessand defend BTI and each of its successors, assigns, heirs, legalrepresentatives, devisees, employees, agents and/or counsel (collectively“Indemnitees”) from and against any and all liabilities, claims, damages,losses, liens, causes of action, suits, fines, judgments and other expenses(including, but not limited to, attorneys’ fees and expenses and costs ofinvestigation), of any kind, nature or description, (hereinafter collectivelyreferred to as “Liabilities”) arising out of, caused by, or resulting, in wholeor in part, from this Agreement.

THISINDEMNITIFCATION APPLIES EVEN IF SUCHLIABILITIES ARE CAUSED BY THE CONCURRENT OR CONTRIBUTORY NEGLIGENCE OR BY THESTRICT LIABILITY OF INDEMNITEES OR ANY OF THEM.

Purchaser(s)hereby waives its right of recourse as to any Indemnitee when Indemnificationapplies, and Purchaser(s) shall require its insurer(s) to waive its/their rightof subrogation to the extent such action is required to render such waiver ofsubrogation effective. Purchaser(s) shall be subrogated to Indemnitees withrespect to all rights Indemnitees may have against third parties with respectto matters as to which Purchaser(s) provides indemnity and/or defense toIndemnitees. No Indemnification is provided to Indemnitees when the liabilityor loss results from (1) the sole responsibility of such Indemnitee; or, (2)the willful misconduct of such Indemnitee. Upon irrevocable acceptance of thisIndemnification obligation, Purchaser(s), in its sole discretion, shall selectand pay counsel to defend Indemnitees of and from any action that is subject tothis Indemnification provision. Indemnitees hereby covenant not to compromiseor settle any claim or cause of action for which Purchaser(s) has providedIndemnification without the consent of Purchaser(s).

XIV. FORCE MAJEURE:
In the event eitherparty is prevented from performing this Agreement by circumstances beyond itscontrol, and without its fault, including without limitation, strikes,lockouts, fire, explosion, flood, disruption of supply, acts of God, war orother hostilities, acts of terrorism, banking or other systemic economicfailure, riot or other civil commotion, embargoes or other governmental acts,orders or regulations, breakdown of machinery, and inability to obtain shippingfacilities or supplies, the obligation of BTI and its Respective Manufacturer(s)to deliver and the obligation of Purchaser(s) to accept delivery of products orservices hereunder during the period of such disability shall be suspended andthe products or services so affected shall by mutual agreement either beeliminated from this contract without liability to either party or reasonableextensions of the time for performance will be granted.

XV. DELAY:
Delay in delivery ofany merchandise shall not relieve Purchaser(s) of its obligation to acceptremaining merchandise. If Purchaser(s) delays shipment after completion of theproducts ordered by Purchaser(s), ownership will pass to BTI, and BTI willissue an invoice for storage and handling costs, which will accrue toPurchaser(s) account until shipment is made.

XVI. SUCCESSORS ANDASSIGNS:
All the provisions ofthis Agreement shall be binding upon and inure to the benefit of the partieshereto and their respective heirs, if any, successors, and assigns.

XVII. ARBITRATION:
Any and all controversies,of any kind or nature whatsoever, arising, directly or indirectly, inconnection with this Agreement or its interpretation shall be subject tomandatory arbitration to be conducted in Bexar County, San Antonio, Texas inaccordance with the rules of the American Arbitration Association, and judgmentmay be entered upon any final award or other final disposition in any court inBexar County, San Antonio, Texas having jurisdiction thereof.

XVIII. NOTICES:
Any and all notices,demands, or other communication required or desired to be given hereunder byany party shall be in writing and shall be validly given or made to anotherparty if personally served, or if deposited in the United States mail,certified or registered, postage prepaid, return receipt requested. If suchnotice or demand is served personally, notice shall be deemed constructivelymade at the time of such personal service. If such notice, demand or othercommunication is given by mail, such notice shall be conclusively deemed givenfive (3) days after deposit thereof in the United States mail to whom suchnotice, demand or other communication is to be given.

XIX. HEADINGS:
Section Headings arenot to be considered a part of this Agreement and not intended to be a full andaccurate description of the contents hereof.

XX. WAIVER:
Waiver by one partyhereto of breach of any provision of this Agreement by the other shall notoperate or be construed as a continuing waiver.

XXI. GOVERNING LAW:
CONSENT TO PERSONAL JURISDICTION: THISAGREEMENT WILL BE GOVERNED BY THE LAWS OF BEXAR COUNTY AND THE STATE OF TEXASWITHOUT REGARD FOR CONFLICTS OF LAW PRINCIPLES. PURCHASER(S) HEREBY EXPRESSLYCONSENTS TO THE PERSONAL JURISDICTION OF THE STATE AND FEDERAL COURTS LOCATEDIN BEXAR COUNTY TEXAS FOR ANY LAWSUIT FILED THERE AGAINST PURCHASER(S) BY BTIARISING FROM OR RELATING TO THIS AGREEMENT.

XXII. ENTIREUNDERSTANDING:
The Terms andConditions constitute the entire understanding and Agreement between BTI andthe Purchaser(s), and all prior Agreements, understandings, and representationsare hereby terminated and canceled in their entirety and are of no furtherforce and effect. There are no representations, warranties or conditions,express or implied, statutory or otherwise except those herein contained, andno agreements or waivers collateral hereto shall be binding on either partyunless in writing and signed by Purchaser(s) and accepted by BTI and their RespectiveManufacturer(s). This Agreement contains all the promises, warranties if any,terms and conditions of the Agreement between the parties and supersedes anyand all oral or implied promises, undertakings and prior Agreements.

XXIII. SEVERABILITY:
If any provision ofthis Agreement, or any portion thereof, is held to be invalid andunenforceable, then the remainder of this Agreement shall nevertheless remainin full force and effect.

XXIV. ATTORNEY FEES:
In the event that thisAgreement becomes subject to litigation between BTI and the Purchaser(s), bothparties agree that the prevailing party shall be entitled to an award ofattorney's fees, costs, and the prevailing statutory interest from the otherparty.

XXV. FURTHER DOCUMENT:
If any otherprovisions or agreements are necessary to enforce the intent of the Terms andConditions, both parties agree to execute such provisions or agreements uponrequest. 

BBB accredited business

A+

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Business Profile

M: 9:00 AM-5:00 PM
T: 9:00 AM-5:00 PM
W: 9:00 AM-5:00 PM
Th: 9:00 AM-5:00 PM
F: 9:00 AM-3:00 PM
S: Closed
Su: Closed
H: Closed

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Big Top Inflatables

Big Top Inflatables

BBB ACCREDITATION SINCE 01/08/2009

Customer Review Rating:

88%
12%
This business has no complaints filed

Composite Score: