BBB Accredited Business Profile

MasterBind USA, LLC

MasterBind USA, LLC

(512) 553-3014

MasterBind USA, LLC

7 years in business
108 Tradesmen Dr Ste C
Hutto, TX 78634-4127
Additional Email Addresses
  • customerservice@masterbind-usa.com
  • sales@masterbind-usa.com
  • support@masterbind-usa.com
Additional Website Addresses
BBB File Opened: 05/10/2016
Business Started: 07/06/2010
Business Incorporated: 07/06/2010 in TX
Type of Entity
Limited Liability Company
Business Management
  • Mr. Marc Murray, Managing Member
Business Category
  • Bookbinders
  • Printers - Glass, Metal, Plastic
  • Bookbinders Equipment & Supplies

Products & Services
Metalbind book covers , Channel bind book binding machines , Roll laminators, Pouch Laminators , Digital printers, Digital printing services, Coil book binding machines, Foil stamping machines, Acrylic wall art
Alternate Business Names
  • MasterBind-USA, LLC
Methods of Payment
  • Business Check, Cashiers Check, Money Order, MasterCard, Visa, American Express, Discover, PayPal, Automatic Bank Withdrawal, Online, Financing
Refund & Exchange Policy: 
At Masterbind USA we will gladly accept returns within 60 days of your original purchase. Sadly, after the 60 days, we cannot accept returns. If you need to return something, please contact Masterbind sales team (sales@masterbind-usa.com) for a return authorization. Return shipping will be the responsibility of the sender unless stated otherwise or equipment failure. Any products received without a return authorization cannot be accepted by Masterbind and a refund will not be issued.

Returns Policy Conditions:
1) Equipment needs to be in its original packaging and in a resalable condition for Masterbind to accept.
2) Supply items and covers must be unused and in resalable condition. 
3) Custom items such as imprinted or digitally printed materials and service parts that are custom cannot be accepted for a return.

After the 60 day return period, machines that are defective or broken are covered by Masterbind under the terms of their warranty. If you have questions about the terms or conditions of  your warranty or the warranties on items, please contact us by email at sales@masterbind-usa.com or call us at (512) 553-3014. 

BBB accredited business

A+

Overview

Masterbind USA provides book binding machines, roll laminators, pouch laminators, and foil stamp machines. Masterbind USA also provides a UVHD digitally printing service for book covers, business portfolios, acrylic wall art, and more. 

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

MasterBind USA, LLC

MasterBind USA, LLC

BBB ACCREDITATION SINCE 07/26/2017

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