BBB Accredited Business Profile

Ultra Auto Transport LLC

Ultra Auto Transport LLC

(888) 985-5448

Ultra Auto Transport LLC

2 years in business
1812 Centre Creek Dr Ste 110
Austin, TX 78754-5133
Fax Numbers
  • (512) 532-6425
Additional Phone Numbers
  • (512) 717-9315
  • (512) 717-9317
Additional Email Addresses
  • support@ultraautotransport.com
BBB File Opened: 07/29/2015
Business Started: 11/06/2014
Type of Entity
Sole Proprietorship
Business Management
  • Mr. Sean R Pileski, Owner
Business Category
  • Auto Transporters & Drive-Away Companies
  • Vehicle Transport Services

Products & Services
Auto Transport Brokerage Service, Enclosed Vehicle Shipment
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • Visa, Mastercard, Discover, PayPal, eCheck
Refund & Exchange Policy: 
We offer a 100% refund of any amount charged by Ultra Auto Transport if the vehicle has not yet been picked up.  We don't charge customers anything until we have a carrier scheduled to pickup a vehicle.  We must charge the customer's credit card on file at that time in case it is declined.  In the event that a carrier cancels the transport dispatch after a customer's credit card has been charged we will typically schedule with another carrier within days, if not the same day that the original carrier cancelled.  We are willing to refund the customer's charge in the event of carrier cancellation either until a new carrier is found or if they wish to cancel the order completely.  Refunds take 3-5 business days to process, mainly due to however long the credit card company decides to hold funds.  We initiate refunds the same day they are requested, provided the vehicle is not yet picked up.
BBB accredited business

A

Overview

We offer door-to-door auto transport services on both open and enclosed trailers. We work with only the best Carriers who have a history of superior customer service and safety. We work with customers to deliver exactly what they need, whether it's transporting an Exotic Car in an Enclosed Trailer or an Inoperable Vehicle coming from a Salvage Auction. Our high standards for carriers we work with helps ensure a smooth shipping process from door-to-door.

There is a saying that you can have something “Good, Cheap and Fast – Pick Two.”  Most customers want all three and we strike a delicate balance to offer Fast Pickup times on most routes with Quality Carriers who will deliver your vehicle on-time an un-damaged, all at a competitive price.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Ultra Auto Transport LLC include:

  • Length of time business has been operating

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Ultra Auto Transport LLC

Ultra Auto Transport LLC

BBB ACCREDITED SINCE 11/06/2015

Customer Review Rating:

100%

Composite Score: