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Find a Location

Boerne Automotive has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBoerne Automotive

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.86/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/18/2012

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    31140 IH 10 W, Boerne, TX 78006-9236
    BBB File Opened:
    6/8/2012
    Years in Business:
    20
    Business Started:
    2/1/2004
    Business Started Locally:
    2/1/2004
    Accredited Since:
    7/18/2012
    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    M:
    7:30 AM - 6:00 PM
    T:
    7:30 AM - 6:00 PM
    W:
    7:30 AM - 6:00 PM
    Th:
    7:30 AM - 6:00 PM
    F:
    7:30 AM - 6:00 PM
    Sa:
    7:30 AM - 12:00 PM
    Su:
    Closed
    Business Management
    • Mr. Lionel Rodriguez, Owner
    Contact Information

    Principal

    • Mr. Lionel Rodriguez, Owner

    Customer Contact

    • Mr. Lionel Rodriguez, Owner
    Additional Contact Information

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/16/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This happen on March 9 2022. This particular business charged mi $760 way over. And the only thing they did is diagnostic and change the fuse as listed in the receipt. I ask Him about the amount why? And **************** said they did something by the harness. But, I ask Him can you show me what exactly you did and where? He refused to show me that particular thing He did. I end up paying the amount that day because I needed the car to go to work. I was off from work since March 7 the day they took my car to the shop and promised they are working on it but they did not and my car just seating by the shop garage because **************** told me they are short of staff. On my side. I just wanna be fair and honest. I dont care if He charge me for tow, diagnostic and fuse. I just want honest answer and fair price for what they did. Hopefully they will resolve this problem and give me a refund atleast half of what I paid for to be fair. I just dont want this kind of situation happen to somebody else. Please help me BBB to resolve this problem. Thank you
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ralph

    5 stars

    03/23/2024

    ****************** that's why I am a long term customer.

    Local BBB

    BBB serving the Heart of Texas

    BBB Reports On

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