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Find a Location

Angel's Auto Service has 1 locations, listed below.

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    Business ProfileforAngel's Auto Service

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1616 W San Antonio St, Lockhart, TX 78644
    BBB File Opened:
    6/7/2005
    Years in Business:
    20
    Business Started:
    11/1/2003
    Business Started Locally:
    11/1/2003
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Angel Jaimes, Owner
    Contact Information

    Principal

    • Mr. Angel Jaimes, Owner

    Customer Contact

    • Mr. Angel Jaimes, Owner

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/04/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Transaction date: 1-28-22 Issue: Suspension had a creaking noise while turning.***** charged me $650 labor only. He put my truck on the lift at 9:30 a.m. He did not notify me when it was done. I showed up to his shop at 1:30 pm and it was parked outside already. I asked him how much he charges he said $100/hr. When I questioned the total labor charge he was pointing to things on his computer which did not make sense to me. BEFORE he could work on my truck ***** had me drive to San ****** to buy the parts at O'Rileys. He called ahead of time so they could have the parts ready for me, which they didn't. He kept my truck up on the lift while I was gone. On my way back he texted me "Hurry up". When I got to his shop with the parts, I was given a wrong part so ***** **** me to the O'Rileys in ******** to get it replaced. When I returned he said I needed some additional parts and **** me to a ****** dealership in ******. They took a long time since they have two *********** which were a few miles apart. I communicated to ***** the long wait. He texted me "Tell them to hurry up". 100 total miles later, I finally arrive with all parts needed by 12:20. The last parts I delivered were all that he needed to finish the job which were long screws and their backings to the control arms. He must not have test drove it because my truck had vibrations in the rear while breaking. I called him Mon. Jan. 31 to tell him so he can fix it. Without visual inspection, ***** was adamant that it was the front breaks which I did NOT have any problems with before. He said I needed new pads then he says they have 65% left so he resurfaced the rotors. We took it for a drive and my front rt break was grinding to metal! His response was "but is it still vibrating?" I told him for $650 I expected quality service. And having me get the parts like an employee. The charge is unjustifiable. I do not trust his work/word. Another shop told me they will have to back track all he did. They said I overpaid!
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    Customer Reviews

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